888casino Casino Review

Launched in 1997, 888 Casino has been a world-leading online gaming platform for over 25 years now. To understand its popularity, I created an account and explored the website, features, games, payment methods, and other key factors.

I’ve detailed my findings and experience in this 888 casino review, so read on to learn more about it and how it compares to other new UK casinos.

Safety Reviewed – Is 888 Casino Legit?

Yes, I can confirm that it is a fair, safe, and legitimate online casino.

• Licensing: 888 Casino is operated by 888 UK Limited, licensed by the UK Gambling Commission, account number 39028. It adheres to strict fairness and data protection standards, guaranteeing player safety.
• Security measures: The casino utilises industry-standard security features, such as SSL encryption, and complies with the GDPR, preventing unauthorised access and the abuse of player data.
• Certification: eCOGRA certifies the platform, an independent game-testing agency that evaluates online gambling software and systems for fairness.

Responsible Gambling – Is 888 Casino Safe?

888 Casino is committed to responsible gambling, with a comprehensive set of tools and resources for players to prevent, manage, and address gambling-related harm. They include:

• Deposit limits on the amount of money that can be deposited into an account.
• Time spent reminder that notifies you of how long you’ve been gambling.
• Insights to provide a summary of your gaming activity over the last month.
• Self-exclusion tools allow you to restrict your gaming activity for six months or longer.
• Cool-off period tools to help you take a break for a period between 1 day and 6 weeks.

It also offers tips on how to prevent compulsive gambling and links to gambling help organisations and blocking software. I couldn’t find some tools, such as self-assessment and wager and loss limits, but I can’t fault it because the available resources are enough.

One thing I noted about the responsible gambling page is its intuitive layout. It has convenient categories that allow me to browse and access the tools effortlessly.

Top Pros

The 888 Casino platform features a user-friendly layout that allows even new players to navigate effortlessly on both desktop and mobile devices. If you love gaming on the go, you’ll love the quick-loading pages, smooth performance, and convenient site access through the mobile app.

The casino is packed with thousands of high-quality games from both reputable and upcoming game studios, ensuring all players can find their favourites and have endless fresh titles to try.

When I cashed out my winnings, the casino processed and approved my request in just one day, so you won’t have to deal with long wait times when making a withdrawal.

Top Cons

The 888 Casino bonus collection is limited, offering a straightforward welcome offer and a single promotion for returning players. If the bankroll boosts and extended playtime of bonuses are important to you, 888 will not meet your expectations.

While the casino has a live chat icon and window, it hasn’t been working for the duration of my test and review. I discovered that that is the norm when I checked 888 Casino reviews from users, so the only way to get support is to send an email and wait hours or days for a response.

Overview of the Bonuses From 888 Casino

888 offers only three casino bonuses: a no deposit free spin, a welcome offer, and a daily free spin promotion. It also has a loyalty programme, but I found it underwhelming because it doesn’t have levels that players can progress through to earn increasingly better rewards.

I was disappointed by the lack of standard bonuses, cashbacks, and reloads, as most UK casinos offer them. Nonetheless, the available 888 Casino free spins and bonus offers have reasonable wagering terms, which compensate for the lack of promotions. I explore them in detail below.

New players can claim two offers:

• A no-deposit free spin of the Daily Wish Wheel
• A 100% bonus on your first deposit up to £200

The 888 Casino no deposit bonus can reward you with free spins, bonus funds, or no prize. I was lucky enough to win 10 free spins because they come without wagering requirements: if I had landed on the bonus, I would’ve had to wager it 5x in 60 days to clear it.

The 888 casino sign-up bonus is more generous than most competitors’ offers, but I was slightly disappointed that the welcome bonus doesn’t come with free spins. Nonetheless, it’s easy to claim by activating it in the “My Profile” section after making a deposit, and no 888 Casino promo code is required.

I appreciate the low minimum deposit of £10 because it accommodates players of all budgets. Although the 40x wagering requirements are above average, the 90-day timeframe provides more than enough time to fulfil them.

Ongoing Promotions

Beyond the 888 Casino sign-up bonus, I only had two promotions to claim:

• 1 daily free spin: The casino lets you spin the Daily Wish Wheel once every day if you’ve deposited a minimum of £10 at least once.
• Loyalty rewards: Unlike the typical loyalty programmes that come with tiers and increasingly better rewards, 888 rewards loyalty with Comp Points that can be converted into cash and other bonuses.

The limited bonuses for returning players are disheartening, but what bothers me is the lack of tournaments and competitions. A good collection of tournaments adds excitement and extra value to my casino experience, so I consider them very important.

888 Casino vs Sunny Wins’ Bonuses: A Comparison

I had a disappointing experience with the bonuses at 888 Casino, so I tested a different casino to see if there’s anything better out there. I chose Sunny Wins because it has the same target market and offers a similar game collection.

The difference couldn’t be starker: Sunny Wins has a massive collection of bonuses. New players get a generous welcome bonus of 500 free spins on Starburst, while returning players have a wide range of offers to choose from, including daily spins, giveaways, drops and wins, and reload offers.

Unfortunately, the terms of the Sunny Wins bonuses aren’t too favourable: with 65x wagering requirements, even the 40x at 888 Casino seems favourable.

Game Providers

888 Casino sources its games from over 20 software providers, including industry giants such as Playtech and Games Global, as well as smaller studios like Realistic and Gaming Realms. If you’re looking for a unique gaming experience, there are over four dozen exclusive games created by 888’s in-house game studio. These include exciting titles like Book of Scrolls, Sizzling Hot Jokers, and Millionaire Genie Megaways.

Slots and Casino Games at 888

Offering 2,000 casino games, the library feels modest when you consider that a competitor like Mr. Play boasts more than twice that number.

Still, it’s diverse, featuring slots, table games, live casino, scratch cards, instant wins, and arcade games, among others. Also, I noticed that new titles are added frequently, so players will always have something new to try.

I was impressed by the ease of navigation in the game library. With the left navigation bar, handy game categories, and search features, I only needed a few clicks to find a game to play. You can also filter by game studio, themes, jackpots, features, and volatility, offering more depth than most online casinos.

The 888 Casino slots collection is the widest, with over 1,600 titles. When reviewing it, I noticed that it features most of my favourite modern video slots, such as:

• Starburst
• Wolf Gold
• Book of Dead
• Gonzo’s Quest
• Big Bass Bonanza Megaways

However, most of my favourite classics were missing. Pokies like Fruit Fiesta, Double Whammy, and Mega Joker would have taken my gaming experience to the next level. Nonetheless, I had more than enough to stay entertained.

888 Casino Progressive Slots

888 offers a diverse collection of jackpot slots, including hourly, eight-hour, daily, exclusive, and various other types of jackpots. If you’re a high-risk, high-reward player drawn to the thrill of potentially life-changing wins, your perfect playground sits behind the “Jackpots” button on the left navigation menu.

There, you’ll find dozens of progressive slots, including exciting titles like:

• Double Reels
• 888 Megaways
• Sizzling Hot Jockers
• Eye of Horus Jackpot King
• Rick & Morty Strikes Back

The 888 Casino Exclusive Jackpots category is particularly impressive, with exclusive titles like Irish Riches and Millionaire Genie offering millions in top prizes.

Live Casino

The 888 live casino section is packed with hundreds of titles, including the classic baccarat, poker, blackjack, game shows, and roulette games and dozens of their variations.

It is powered by reputable game providers like Evolution and Pragmatic, so you can expect the HD-quality streams, interactive features, and immersive sounds that transport you straight to the land-based casino floor from the comfort of your home.

The highlight of the section is the 888 Casino exclusives collection, which offers unique and exciting live games, such as Quickseat Blackjack and Club Aurora Roulette.

Other Games

With only 2,000 games available, I didn’t expect 888 to go beyond slots, live casino, and table games. That’s why I was surprised to find the following game categories:

• Arcade games: These are among my favourite online casino games because they blend elements of video games and gambling. 888 offers over 20 titles, including exciting options like Mines, Launch X, and Pinball.
• Instant wins: Players who enjoy quick rounds and immediate outcomes will find a couple of scratch card games at 888, including JaXpot 7s, Aztec Stargems, and Book of Giza Gold.
• Crash: The crash games section features approximately 10 titles, including popular games, such as Aviator, Maverick, and High Flyer.

These games are combined with the table games in the “Casino Games” section, but they are well categorised, so you won’t have trouble exploring them.

888 Casino on Mobile

Whenever I use 888 Casino online, I rarely play the games on desktop, so I was excited to see that it has a mobile casino app. I tested it on Android and had a fellow iGaming expert test it on their iOS device; we both agreed that it delivers an excellent gaming experience.

The app delivers the full desktop website functionality, so I wasn’t missing out on anything when playing on the go. It maintains the desktop version’s clean layout, but it’s optimised for smaller screens, so I found it much easier to navigate. Surprisingly, it doesn’t feel cluttered even on busy screens like the live casino!

The pages and games load instantly on the 888 Casino app, but I noticed that some pages, especially those with heavy graphics, load slightly slower on the mobile site.

Deposit and Withdrawal Methods at 888 Casino

888 Casino supports only 8 payment methods, including cards, e-wallets, vouchers, mobile wallets, and bank transfers. If you prefer using crypto for online casino transactions, this might be a dealbreaker for you.

I used VISA, and my deposit was credited instantly at no cost. However, when it came to withdrawals, I had to wait almost three days to receive my winnings, as VISA payouts typically take 1–3 days. The casino doesn’t charge a withdrawal fee, but you may incur a processing fee from your provider or conversion fees for deposits in different currencies.

KYC Process at 888 Casino

888 Casino requires players to complete the KYC process either before making a deposit or withdrawal. It asked me to verify my address and date of birth to make my first deposit, which I did without leaving the site. Here’s how to go about it:

1. Click on your profile icon at the top left.
2. Select “Upload Documents” from the pop-up menu.
3. Upload your driver’s licence, national passport, identity card, or birth certificate to verify your location.
4. Upload a utility or bank statement to verify your location.

You can only upload files weighing less than 10MB. To ensure your documents are accepted, use clear, high-resolution images that include all details and show all four corners.

My documents were verified in under an hour, but according to the T&Cs, the casino reserves the right to take up to 72 hours during busy periods. This is why I always advise players to complete the process before they withdraw to avoid delays.

888 Casino Customer Support Review

888 Casino provides customer support through two channels:

• Live chat
• Email (support@888 Casino.com)

It also features an FAQ section that comes in handy occasionally, but it often falls short when I have particular questions.

The 888 Casino live chat support is supposed to be 24/7, but I haven’t had the chance to test it. Whenever I try to access it, the chat window loads for several minutes before displaying the message “Can’t connect. Something went wrong on our end”. It’s been two days, and I still haven’t reached them.

When I tried email support, I had to wait almost 2 days to receive a response, but the support agent was helpful and friendly, addressing my question in detail.

The lack of an 888 Casino contact number and live chat support, as well as the delayed email responses, is disappointing. I couldn’t find answers and resolutions, even to issues that required immediate attention.

What Are Players Saying About 888 Casino?

I always encourage players to assess user feedback and reviews to get a well-rounded view of a casino before signing up. If you check 888 Casino’s ratings and reviews on various reputable review sites, you’ll notice that it has a mixed reputation.

At the moment of this writing, it is rated:

• 4.3/10 on AskGamblers
• 7.5/10 on CasinoGuru
• 1.4/5 on TrustPilot

Positive reviews praise the quality of its game collection, good customer support, quick verification, and fast withdrawals. For example, a player named Lynn was elated that she received her withdrawal in under ten minutes.

The mobile experience seems to be a strong selling point, with many users praising it:

When it comes to negative reviews, the 888 casino withdrawal time seems to be the biggest issue. For example, Ionut Croitor has been waiting for over a month to receive part of his withdrawal without success.

A few users also complain that the high wagering requirements can make it challenging to meet the bonus requirements.

However, not all reviewers have had a bad experience. Many had a great experience and couldn’t understand why the casino gets so many negative reviews. For example, a user, Xrww X, loved the game collection and transaction speeds.

With such mixed 888 Casino reviews, it is clear that the platform has both strengths and weaknesses, so you should proceed with caution. That means focusing on recent reviews, verifying the issues mentioned, and determining if those concerns align with your priorities and playstyle.

At NewCasinos, we understand that user reviews may not accurately represent a casino’s quality. This is because players may leave negative reviews while frustrated, and casinos can post overly positive reviews to improve their ratings. As such, while we consider user feedback, it doesn’t hold full weight on our rankings. With that being said, have a look at what our resident specialists have to say about these common complaints:

What has been your experience at 888 Casino? Let us know in the comments section at the bottom of this page!

888 Casino Alternative Sites

I had a great overall experience at 888 Casino, but to understand how it stands out, I compared it to 2 of its competitors: SunnyWins and Lottomart Casino. After a comprehensive assessment of the trio, I concluded that 888 Casino does better in several areas, notably its fair bonuses and fast withdrawals.

SunnyWins offers a much wider range of bonuses and promotions, allowing players to try new games and enjoy their favourites without risk. However, with 65x wagering requirements, most players won’t be able to benefit from them. For example, with a £20 offer, you’d have to wager £1,300 to clear the bonus, which is beyond many budget players’ bankrolls.

When it comes to Lottomart, players enjoy more games and promotions than those offered by 888, but the bonus rollover requirements are on the higher side. Players must wager their bonuses 50x to cash out, which may be too challenging or expensive for casual players.

Lottomart processes withdrawals within 3 business days, so players may have to wait up to 10 days to receive their winnings, depending on their chosen payment method.

However, 888 stands out for its fair bonus wagering requirements, which enable players to easily benefit from the offers, and short withdrawal processing times, ensuring they enjoy their winnings as quickly as possible.

The History of 888 Casino

888 Casino was founded in 1997 as Casino-on-Net by two sets of brothers, Aaron & Avi Shaked, and Ron & Shay Ben‑Yitzhaq. It quickly grew into an award-winning global brand, earning a listing on the London Stock Exchange in 2005 before rebranding to 888 Casino in 2010.

888 Casino UK is now owned by Evoke plc (formerly 888 Holdings) and operated by 888 UK Limited.