Kitty Bingo Casino Review

Kitty Bingo is the go-to new casino for exclusive bingo games, as well as over 1,000 slot and table games. With the Rank Group as its operator, there is an expectation of fairness and security. They’ll ensure that you can focus on having fun without hassle. Kitty Bingo is a simple but effective site that prioritises a straightforward user experience.

Can Kitty Bingo Be Trusted?

Following our stringent guidelines, I have investigated whether Kitty Bingo can be considered a trusted casino. This is my verdict:

Licensing: Kitty Bingo has a licence with Great Britain’s Gambling Commission (UKGC) under the account number 57924. For customers outside the UK, the licence is held by the Gibraltar Gambling Commission (GLA) with the licensing number RGL 133 and RGL 134. Kitty Bingo working with both of these regulators ensures that the regulatory framework is above board and user safety will be a priority.

SSL encryption: You’ll find that Kitty Bingo has SSL encryptions that keep your personal data secure and private. There is market-leading security technology and firewalls to protect your data.

Terms and conditions: The terms and conditions are located in the footer of the page. Multiple subheadings separate the information but you have to read all the information to find what you are looking for. While the information is easily digestible, the page layout could be improved for a better user experience.

Overall, Kitty Bingo passes our trustworthy test with flying colours. The primary factor to consider is that they have a legitimate licence with a respected operator and Kitty Bingo has this for players inside and outside the UK.

Responsible Gambling

Kitty Bingo has partnered with Rank Group: a leading gambling operator that has produced a responsible gambling site called ‘Keep It Safe’. This partnership ensures that players have access to high-quality and varied responsible gambling tools. These are the tools you’ll find on Kitty Bingo:

• Net deposit limit
• Reality check
• Take a break
• Self-exclusion

The information is easily accessible, located in the footer of the page next to useful links and advice. There is a short description of what each tool does and how to activate it.

Kitty Bingo has partnered with the following charity organisations to offer additional, external support for customers:

• GambleAware
• GamCare
• Gamblers Anonymous
• National Problem Gambling Clinic
• GamStop
• Gambling Therapy

Main Pros

The list of pros could be longer, but there are the three factors that stuck out to me. Low wagering requirements are always going to be a pro, especially when they’re as low as 15x! The exclusive bingo games will cater to bingo lovers and those new to the scene. The withdrawals at Kitty Bingo have a good reputation for being fast and a lot of users have said that the withdrawals were instant.

Main Cons

There aren’t too many cons at Kitty Bingo and the cons I have stated aren’t irredeemable. It is bizarre that there is no app available for Apple users, but with the positive reviews from the Google app, I wouldn’t be surprised if there is one in the works. As for excluding PayPal and PaysafeCard as a depositing method to access the bonuses, while this is annoying, it is easy to pick another payment method like Apple Pay or Visa Debit.

Kitty Bingo Bonuses

The Kitty Bingo bonus page didn’t blow me away, but there was still enough to keep me occupied. I enjoyed 50 free spins after activating the welcome bonus and tried my luck at some bingo using the £30 bonus. After using the welcome bonus, I started using the daily spins which are free to use after your first deposit! Spinning the Wheel of Fortune daily meant that I always had something free to look forward to.

This section will take you on a deep dive of the bonuses you can activate and how they work. Keep your eyes peeled for handy tips from our bonus expert, Leonard Sosa.

Kitty Bingo Welcome Bonus

The Kitty Bingo welcome bonus is 50 free spins and a £30 bingo bonus. These are a few factors to consider before you register and play.

• Minimum deposit is £10 and the initial wager must be used on a selection of bingo games: All bingo games qualify except BOB, Emoji Bingo, Deal or No Deal 75, and Deal or No Deal 90. Deposits made by PayPal or Paysafe are excluded
• Free spins can only be used on Fishin’ Frenzy
• Wagering requirements for both free spins and deposit bonus are 15x
• 30 days to meet wagering requirements

Ongoing Offers

The Kitty Bingo bonuses offer players prizes every day with a spin on the Wheel of Fortune. This is everything you need to know so that you don’t miss out on the prizes:

• The wheel is free to play between 8:00-23:59 every day.
• Players are not eligible to spin the wheel until they have made their first deposit.
• The available prizes are: Free spins, Slot bonus, Bingo bonus, Cash
• Not all spins will guarantee a prize.
• Every prize has different terms and conditions.
• All prizes must be claimed the same day they are won.

Terms and Conditions of Kitty Bingo

Every Kitty Bingo bonus on the promotions page has a ‘more info’ button that will reveal the specific set of terms and conditions for the specific bonus. The information is succinct, using bullet points to display important information.

I found that the wagering requirements were fair and significantly lower than the industry standard of 35x, as Kitty Bingo has 15x wagering requirements. They give their customers 30 days to meet these requirements, which is difficult but not impossible to achieve.

While I am not the biggest fan of casinos that limit the games you can use the bonuses on, Kitty Bingo has picked popular games like Fishin’ Frenzy.

The terms and conditions are transparent, and there is a clear understanding that Kitty Bingo wants players to have a good time playing while using fun bonus awards with achievable wagering requirements.

A Bonus Comparison of Kitty Bingo and Zeus Bingo

To get a true understanding of how good Kitty Bingo’s bonuses are, I compared it to another casino, Zeus Bingo. This is what I found.

Zeus Bingo: Zeus Bingo offers new customers a welcome bonus of up to 500 spins on Sahara Riches. The minimum deposit is £10, but the wagering requirements are a staggering 65x.

Kitty Bingo: New players are welcomed with a bonus of 50 free spins on Fishin’ Frenzy and £30 bingo bonus. The wagering requirements are achievable at 15x within 30 days.

Zeus Bingo’s welcome bonus may be more appealing on the surface with a chance of getting 500 free spins. It is actually less impressive than Kitty Bingo’s due to the high wagering requirements. Kitty Bingo’s bonus also has an extra bingo bonus for the bingo lovers amongst us!

Game Providers

You can expect to find over 50 game providers at Kitty Bingo, and that isn’t even the most impressive part. The game providers are a high-quality selection of popular providers. These are a few examples of some of the providers you can expect to find:

• Pragmatic Play
• Evolution
• Playtech
• NetEnt
• Microgaming

With popular providers, users can expect engaging, high-quality games. I played a handful of games from Pragmatic Play and Microgaming and found that the games operated with a 4K quality with no glitching.

Kitty Bingo Slots and Casino Games

Despite primarily offering bingo games to its customers, Kitty Bingo has not neglected the necessity of slots and casino games. There are over 1,500 slot games available, which is the highest number I have ever seen, but there is still more than enough for you to sink your teeth into.

The game lobby doesn’t have the most impressive design I have ever seen, but a fun feature that helps users find new games is the studio spotlight. While writing this Kitty Bingo review, the spotlight game providers were Booming Gaming, Spinberry and Aristocrat Interactive. This means that users can easily find great games that they may not have otherwise found.

When I found a game that I was interested in playing, it loaded up quickly and I was ready to spin in seconds. The games are 4K quality so players can primarily focus on just playing the game. From experience, games can sometimes load slower on mobile browsers but Kitty Bingo is an exception. The game loaded within milliseconds on the smaller screen, making the casino compatible with desktop and mobile.

Bingo

If the name wasn’t a giveaway, Kitty Bingo offers a great selection of bingo games to players. You can usually find around ten games active at all times, ready for you to jump in and start playing. I found the selection of bingo rooms to be really impressive, offering games like Emoji Bingo, Fluffy Favourites Bingo and Burst.

Table Games

Kitty Bingo primarily focuses on slots and bingo, but they have a selection of five table games to cater to the table lovers:

• Baccarat Live
• Blackjack
• European Roulette Platinum
• Roulette European
• Vinnie Jones Blackjack

Kitty Bingo App: Great Mobile Performance

The Kitty Bingo app is only available on Google Play, so Apple users will have to stick with the mobile browser. As I’ve said, the mobile browser worked flawlessly when I tested Kitty Bingo on Safari. The casino is optimised to shrink down to the smaller screen and my main takeaway was that all of the buttons get larger so that users can easily read them.

As for the Google app, I had the Kitty Bingo app downloaded within seconds and was able to easily log in. The design of the app is sleek so it is really easy to navigate. You can use your finger to slide across the screen and browse the games lobby, which occurs without glitching. The reviews on the Google Play store report positively about the app, with one user saying it is “definitely worth a deposit and play.”

Payments Methods

The payment methods are kept simple at Kitty Bingo, offering only five different methods. However, that does cover physical cards, e-wallets and prepaid cards. There are no fees associated with any of the depositing or withdrawing processes. However, using PayPal or prepaid card as a depositing method sometimes won’t allow you to qualify for bonuses, so I recommend you check the terms and conditions first.

Deposits at Kitty Bingo

Depositing at Kitty Bingo is simple! In the terms and conditions, Kitty Bingo has outlined that most deposits will be available in your account within 15 minutes, which is slightly longer than other casinos that offer instant deposits. I put this to the test and my deposit was available instantly, so I suspect they are just covering their backs against any short delays. I enjoyed that the minimum deposit was £5 as you don’t need to deposit a significant amount to enjoy a gaming experience. Keep in mind that deposits with PayPal have a minimum amount of £10.

Withdrawals at Kitty Bingo

When you go to withdraw, you just need to select your withdrawal method and amount, then wait for it to process into your account. The terms and conditions state that the Kitty Bingo withdrawal time is instant, but it may also take up to three working days to reach you. To test this, I made a withdrawal using PalPal and received the funds within two hours. It would have been nice for the process to be instantaneous, but the hassle free process was enough for me to give it a rave review.

The main drawback I found with Kitty Bingo was that they only offer Apple Pay, excluding those Google Pay users amongst us. As the Kitty Bingo app is currently only available on the Google Play store, I wouldn’t be surprised if Google Pay will be introduced soon.

KYC Process at Kitty Bingo

Know Your Customer (KYC) verification is a process that Kitty Bingo takes seriously to protect customers and themselves from fraudulent and illegal activity. As part of the registration process, customers will be asked to upload a selection of documents to ensure eligibility for an account. These are the documents that are required to be uploaded:

• Photo identification – passport or driving licence

• Proof of address – bank statement or utility bill issued within the last 90 days

Keep in mind that these might not be the only verification checks you will need to do while playing on the site, as they outline that they may require financial circumstances proof when you’re depositing onto your account. All of these processes are intended to keep you safe while you play.

Customer Support

Customer support is kept simple at Kitty Bingo as they offer a helpful FAQ page, email support and a live chat function. The FAQs were the first thing I looked at and found that there is helpful information about payments, safer gambling, promotions and much more.

If the FAQs don’t answer your question, I recommend utilising the email or live chat function. From experience, the email function is primarily used for longer, ongoing issues. The response time may take up to 24 hours, but the customer support agent will take time looking into the issue before coming back with an answer.

The Kitty Bingo live chat is a great way of seeking help. I was immediately connected with a live chat agent who was able to answer my questions and queries about bonus details. The agent was professional, friendly and in possession of the correct knowledge to answer my questions.

Player Reviews

To get a feel for what other users have to say about Kitty Bingo, I had a look at review sites like Trustpilot and Reddit to get an authentic public opinion. The reviews are definitely a mixed bag, with some reviewers giving it a one star review and others saying it is a five star site.

One positive Trustpilot review that I saw said, “I don’t understand the bad reviews this site is brilliant you win you lose that’s the game I’ve had really good wins on kitty there not take take take like other sites maybe it depends on which games you play but I’ve never had a problem and fast payouts to.”

Other customers who have had a less positive experience have mentioned issues with unfairness and never winning. One customer said, “…free wheel spin every day and lose!” in reference to the daily free spin feature that does not guarantee you a win.

This Kitty Bingo review does consider what other users have to say, but it does not influence the overall rating. If you’ve played Kitty Bingo before, we would love to hear your feedback in our comments section!

Kitty Bingo’s Sister Sites

Kitty Bingo isn’t the only site offering great gaming experiences as it has sister sites like Lucky VIP and Spin&Win. I have compared these two sites to Kitty Bingo to see which one comes out on top.

Lucky VIP: Lucky VIP is a sleek looking online casino that primarily focuses on slots and live casino games, rather than bingo. The welcome bonus caught my eye as it offers a similar bonus to Kitty Bingo, with a deposit bonus of up to £30 to use on selected games. However, the minimum deposit is £20, which is double the amount required for Kitty Bonus.

Spin&Win: This casino has a focus on slingo games, rather than bingo. The welcome bonus is a 100% match bonus and 100 free spins, which sounds like an appealing offer. However, the wagering requirements are 35x, making this deposit less attainable than the Kitty Bingo 15x wagering requirements.

Overall, Kitty Bingo comes out on top for me. The welcome bonus and terms and conditions are factors I always take into consideration when signing up to a casino and Kitty Bingo has more transparency and achievability when it comes to these aspects.

Company Information

Kitty Bingo was introduced to the online casino world back in 2012 and has been a popular place for users to play bingo and slot games ever since. The site is owned and operated by Rank Interactive Group: the parent site to popular casinos such as Mecca Bingo and Grosvenor Casino.

Rank Group have been part of the entertainment industry since 1937 and are primarily known for their commitment to providing great gaming experiences that are safe and fair.

Interesting fact: Kitty Bingo operates on its own unique software that is specific to the Rank Group, meaning that the bingo rooms can be found at no other UK online casino.