ICE36 Casino Review

ICE36 Casino is a product of SkillOnNet software solutions and was launched in 2019. Before writing this review, I spent a good deal of time testing out everything the site has to offer, like the games, promotions, customer support, and how well the site works on different devices. This review will be based on my personal experiences using this online casino. Keep reading as I share all in this ICE36 Casino review.

Is ICE36 Casino Safe? Safety Explained

One of our primary concerns is pairing you with casinos that are safe spaces and have no malicious intent. After researching, I can confidently say that ICE36 Casino is a legitimate space to deposit funds and play. Here are the key details I was able to find surrounding this:

• ICE36 Casino is part of SkillOnNet, a reputable casino operator with two decades of experience in the iGaming industry. The UK Gambling Commission licenses this online casino under licence number 39326, and adheres to all rules and regulations set out by this governing body.
• The games available at ICE36 Casino incorporate Random Number Generator (RNG) technology, meaning that no single player will have more of an advantage than another.
• Players must verify their identity to play and make withdrawals, which eliminates the chance of fraudulent activities and prevents minors from using the site.
• SSL encryption is used at ICE36 Casino to protect transactions and personal information from falling into the wrong hands.

Responsible and Safe Gambling – Is ICE36 Casino Safe?

One thing I liked about ICE36 Casino was its commitment to responsible gambling. I was able to find eight responsible gambling tools, which help players who may be struggling with gambling-related issues. Here are ICE36 Casino’s responsible gambling tools and their functions:

• Self-Assessment: This quiz helps players determine if their gaming habit is getting out of hand by asking a series of questions.
• SafeMate: A tool that works as a personal gambling tracker on the site. It shows you how much you’ve spent, evaluates your expectancy of spent finances, provides a risk score, alerts you if your gambling behaviour changes, and compares your habits to other players.
• Deposit Limits: Players can limit how much money they deposit at ICE36 Casino. These can be set for daily, weekly, or monthly spending and can help stop overspending.
• Cooling-Off Period: This feature allows players to temporarily block their accounts for periods ranging from 24 hours to six weeks.
• Self-Exclusion: Similar to a cooling-off period, but for a much longer period. These blocks shut your account for a minimum of 180 days and can be extended up to five years.
• Reality Check: Pop-up reminders will appear on the screen showing how long you have been playing and will ask you if you want to keep playing, check your game history, or log out and close the site.
• Links to Help Organisations: ICE36 Casino provides links to help organisations such as GAMSTOP, the National Gambling Helpline, GamCare, GambleAware, and more, which can provide further support if needed with gambling-related issues.
• Minor Protection: Players under the age of 18 are blocked from using ICE36 Casino, and can be checked through age verification checks. Additionally, there is support for parents to steer their children away from accessing gambling products.

Even if you feel like you currently do not have a problem with gambling, who knows if one may arise in the future, so it is always smart to be aware of the responsible gambling tools available to you.

Major Pros

The massive selection of games at ICE36 Casino was one of my favourite things, with over 1,200 games to choose from. These are supplied by 72 different top-tier developers, which means that everything that I could play was of high quality. Another incentive to play at ICE36 Casino is the VIP club, where, if you move up the ranks, you can get your hands on some fantastic rewards.

Main Cons

What brings down ICE36 Casino is its incredibly high wagering requirements, which will have you spending a huge amount of money before being able to claim any winnings. The other downside is that there are relatively few promotions on the site, with only three true promos running at the time of review.

Overview of the Bonuses from ICE36 Casino

Looking for the best casino bonuses can sometimes be a struggle. Compared to a lot of other online casinos on the market, the quality and quantity of the ICE36 Casino bonuses may seem a bit lacklustre. Here is what players should expect to find in the promotions tab at ICECasino36, what they are, and most importantly, how to claim them:

ICE36 Casino Welcome Offer

New players get a 100% welcome bonus on their first deposit up to £50, but must first opt in before depositing. Players can then use the bonus on games that are listed in the restricted games section of the terms and conditions. Here are the important details you need to know when claiming this welcome bonus:

• Minimum Deposit: £10
• Wagering Requirement: 30x deposit plus bonus to claim any winnings
• Bonus Expiry: 30 days after making first deposit

This is a nice welcome bonus for new players, mainly due to the low wagering requirements. Players only have to wager £300 to claim winnings made from the minimum deposit, which is significantly lower than at a lot of other welcome bonuses at similar online casinos.

136 Free Spins at Big Bass Bonanza

Big Bass Bonanza is possibly the most popular slot in the world at the moment. ICE36 Casino is fully aware of this and offers new players to the site 136 free spins after making a deposit. Here’s what you need to know:

• Spin Value: £0.10 each spin
• Minimum Deposit: £10 using code ‘ICE136’ on first deposit
• Wagering Requirement: Free spins winnings must be played through 60x before withdrawal
• Bonus Expiry: 30 days after making first deposit

Although this is a good way to get some free spins on Pragmatic Play’s biggest titles, the 60x wagering requirements let this promotion down.

Twist and Win

This promotion gives players a chance to get one free spin on the Prize Twister every Tuesday. Each spin grants a prize, such as free spins or cash, with the biggest being a jackpot prize of £25,000. To claim this bonus, players must deposit on a Tuesday and claim it in ‘Daily Picks’. They will then be awarded a spin on the Prize Twister. Unfortunately, I didn’t win the jackpot, but it was nice to be rewarded with free spins to use on the games.

Daily Slots Tournament

Players have the opportunity to join daily slots tournaments after making deposits. There are three types of tournaments available:

• Daily freerolls: no buy-in required
• Buy-in tournaments: Use your balance to join
• Holiday: Available certain times of the year

Each tournament has its own rules, so please read the terms and conditions when joining to understand how to play and claim any prizes.

Betrino Casino VIP Club

Loyal players are certainly rewarded at ICE36 Casino, as evidenced by the VIP Club accessible to returning players. There are six ranks to the VIP Club, with each rewarding players with different incentives. Here is what is on offer:

As you can see, there are definitely some incentives to coming back and playing at ICE36 Casino. It is invite-only, and all you have to do to move up the ranks is make deposits, wagers, and log in to ICE36 Casino.

Terms and Conditions of ICE36 Casino Evaluated

The terms and conditions for the bonuses at ICE36 Casino aren’t the most transparent, due to the fact that they are very short. By short, I literally mean a sentence or two, which can be slightly misleading. They do show the wagering requirements, for example, but I feel like they could expand on them, so players can fully understand what they are signing up for.

Comparing ICE36 Casino’s Bonus to Casino King’s

Casino bonuses are often the reason that players will register an account at sites, so when reviewing them, I like to look at another casino to see how the casino I’m reviewing’s bonus stacks up against another. When reviewing ICE36 Casino, I compared the welcome bonuses offered by Casino King to determine which is better.

Casino King offers a bonus of 150% up to £150 and 75 free spins, which may seem good on paper; however, there are a few strings attached. Players must make a minimum deposit of £15 and wager their deposit amount 50x, meaning that someone depositing the minimum amount would have to wager £750 to claim any winnings from the promotion.

To compare the two: ICE36 Casino’s bonus is smaller, but easier to clear; Casino King’s is much bigger, but the wagering requirements are very high.

Game Suppliers

A great thing about ICE36 Casino is that it partners with 72 different providers that license the site to host their games. These providers are known for creating some of the best casino games on the market.

The games offered by these providers utilise RNG technology to ensure fairness and compliance with licences and regulations. Players can feel safe when using the site’s titles. There are some fantastic developers in the ICE36 Casino library, but the most notable are:

• Pragmatic Play
• Hacksaw Gaming
• NetEnt
• Evolution Gaming
• Booming Games
• Playson
• Quickspin

Games at ICE36 Casino

ICE36 Casino boasts one of the most impressive game catalogues I have ever seen at an online casino, featuring over 1,200 games to choose from. The majority of titles are slots, but I was also able to play virtual table games and live dealer games. Each category of game has its own section on the site, but it would be even better if there were a filter to help me find certain themes or specific volatility slots more easily.

To test the games on the site, I played them on my mobile and laptop to see how well they worked on each device. When playing the games on a desktop, I had no issues, and they ran and looked fantastic. This was the same on mobile, but I noticed they ran slightly slower and looked less impressive.

There is the option to filter the slots by slots, Megaways, and jackpots, but it would be beneficial to add more filters to make it easier for players to find the game they want to play. The casino games have this filter, so, surprisingly, there are not more options when it comes to slots, which is most casino goers’ choice of game. If you access the homepage, you can see new slots that have been added to ICE36 Casino, but this information should also be available in the slot section of the site.

Top Slots at ICE36 Casino

By accessing the homepage, players can find a ‘most played’ bar showing all of the popular titles at ICE36 Casino. Here you can find some of the most popular slots that ICE36 Casino has to offer:

• Book of Books – Peter and Sons
• Fishin’ Frenzy Full House – Blueprint Gaming
• Rainbow Riches Piles of Cash – Light & Wonder
• Thor: The Trials of Asgard – GVG
• Big Bass Splash – Pragmatic Play

Jackpot Slots at ICE36 Casino

If you love games with slightly more risk and the potential for a lot more reward, you will be glad to hear that ICE36 Casino has its own designated section for jackpot slots, which can be found in the main menu by clicking on the arrow under ‘slots’. There are hundreds to choose from, but some of my personal favourites were:

• Good Luck Clusterbuster – Red Tiger Gaming
• Eye of Horus: The Golden Tablet – Blueprint Gaming
• Primate King – Red Tiger Gaming
• Fruity Burst 2 – Eyecon
• Blood Suckers Megaways – Red Tiger Gaming

Live Dealer Games for Online Casino Players

The ICE36 live dealer games offer at-home players a more personal casino experience. There is a vast selection of over 100 titles to choose from, and they have in their roster live dealer games from Pragmatic Play and Evolution, the top two providers, notable for creating these types of games.

Players can search for specific live dealer games by using the menus, where they can quickly find the following in their own sections:

• Live Roulette
• Live Blackjack
• Live Baccarat
• Live Game Shows
• Live Games

I liked the separation of live games into categories, as I did not have to just scroll endlessly through the catalogue trying to find my favourites.

Table and Card Games

There is the option to play virtual table and card games, such as roulette, blackjack, and video poker. I was happy to see this inclusion, as it should be a staple at any online casino. These can be found in their own section by clicking ‘casino’ in the menu, which will bring up the different categories of the ICE36 Casino table and card games.

Mobile Gambling at ICE36 Casino

Gambling on the go has never been easier than at ICE36 Casino, thanks to the ICE36 Casino mobile app, which can be downloaded on iOS and Android devices via the Apple App Store and Google Play Store, respectively. I had lots of fun using the app, as it took everything good about the desktop version and condensed it into a smaller screen. Menus work well, and games run smoothly and look just fine.

If you don’t want to download the ICE36 Casino mobile application, you can still play it within your phone’s mobile browser. Using ICE36 Casino in this manner has a few drawbacks, notably that the menus are slightly more clunky, and games don’t look or run as well. I strongly recommend downloading the app to play this site on your mobile and get the most out of it.

Payment Information and Options at ICE36 Casino

Transactions at ICE36 Casino are a doddle due to the fact that they have eight separate payment methods to use to make transactions with. I used my Visa debit card for deposits and withdrawals, and one thing I liked was how fast withdrawals took to process. My winnings were in my account in just a few hours, which was fantastic. I tried out the payment method process in both the ICE36 Casino mobile app and in a mobile browser, and it worked seamlessly there, too.

Here are the ICE36 Casino payment methods:

Deposit Methods

It’s incredibly easy to deposit funds at ICE36 Casino. The whole process takes around one to two minutes. I used my Visa debit card to add money to my account, and as soon as the money left my bank account, it was ready to use in my ICE36 account. Here’s how to make quick ICE36 Casino deposits:

1. Log in to your ICE36 Casino account.
2. Click the yellow ‘deposit’ button in the top right corner of the screen.
3. Find the payment method you want to use.
4. Input your deposit amount and enter your account information.
5. Click submit and wait for the funds to reach your account.

Withdrawal Methods

Making withdrawals at ICE36 Casino is just as easy as depositing. One thing I liked about the withdrawal process is how quick it was. At other online casinos, I have to wait three to five days for my winnings to process, but using my Visa debit card only took a few hours. Here is how I was able to withdraw winnings from ICE36 Casino:

1. Log in to your ICE36 Casino account.
2. Head to the left side menu and click ‘cashier’.
3. Click on the ‘withdrawal’ tab.
4. Choose your desired payment method and the amount you want to withdraw.
5. Submit and wait for the money to your account.

KYC and Documents Asked for at ICE36 Casino

It is important to note that you must complete Know Your Customer (KYC) verification before even depositing at ICE36 Casino, which is different from most online casinos, as usually this is required before making withdrawals. I liked this, as it stops minors from using the site to begin with, and adds an extra layer of protection against any fraudulent activity from happening from the get-go.

To verify your identity at ICE36 Casino, you must enter your correct personal details relating to your identity, and then prove these by submitting a copy of a government-issued photo ID (passport/driver’s license) and a copy of a bank statement or utility bill dated in the last three months that clearly lists your name and address.

Make sure you submit clear pictures of these documents to avoid any delays and ICE36 Casino from asking you to do them again, as this will cut time and allow you to start playing right away. The team is incredibly quick at verifying identities, and my account was ready to use after an hour of submitting my documents.

Available Customer Support Options

ICE36 Casino customer support isn’t exactly the best, and I share this sentiment about all the support channels. If you encounter any issues while playing at ICE36 Casino, you can use the FAQs, live chat, and support email to address your concerns. I tested each function to see how it fared in resolving issues.

The FAQ section has a lot of popular questions, but unfortunately, it doesn’t directly answer them, and instead just redirects you to another area of the website. You will most likely find yourself using the live chat and support email to find resolutions than in the FAQs.

Live chat is usually my go-to support function, and I was disappointed to find out that it is not available 24/7. This means that if an issue arises during its downtime, you will have to wait either until they reopen or try to resolve the issue yourself. When the live chat was operational, I tried asking a query about deposit limits, as I was unable to find the information anywhere on the site. I was first connected with a robot that was unable to answer my question. After a long wait, I was transferred to an agent. The agent was able to give me an answer, but I had to wait 30 minutes to get a reply, which defeats the purpose of a live chat.

If neither the ICE36 Casino live chat nor the FAQs are any good, you can reach out via email. However, don’t expect a prompt response, as I got an answer in three days, and by that time, I had already resolved the issue myself.

Support isn’t fantastic at ICE36 Casino, but as this is common at most online casinos, I won’t hold it against them too much.

Player Reviews

When reviewing online casinos, I like to take a look at what other players are saying about the site in popular online forums, such as TrustPilot and Reddit, among others. Unfortunately, if you visit TrustPilot, you won’t find many positive things being said, with 77% of the reviews being one star. Most of these reviews criticise ICE36 Casino for taking money from players and not paying them out any winnings. Despite this opinion being shared commonly on TrustPilot, I never encountered any issues when withdrawing any money from the site.

On Reddit, the picture that has been painted is vastly different from the one at TrustPilot, with many commending ICE36 Casino’s fast withdrawals. Additionally, there is a lot of buzz about the volume of games and many comment on the high quality of them. There is talk on Reddit about the ICE36 Casino’s poor support system, but as mentioned, this is very common in the iGaming industry.

Even though there is negative feedback online, it does not affect our opinions, as our reviews are entirely unbiased and based on our thoughts and feelings about a site.

ICE36 Casino Company Information

ICE36 Casino is operated by SkillOnNet, a company based in Malta that runs 41 different online casinos. They specialise in creating online casino sites, with a primary focus on slot gaming. They are licensed by the UK Gambling Commission under licence number 39326 and also licensed in Malta, Denmark, Sweden, Germany, Spain, Greece, Portugal, Mexico, Argentina (Buenos Aires), Canada (Ontario), and Peru.

SkillOnNet launched ICE36 Casino in 2019 and has since seen tens of thousands of monthly visitors that keep returning for the sheer number of games to play, promotions to access, and quick withdrawal processes.

Interesting fact: One of the casinos that was launched by SkillOnNet is Metal Casino, an online casino tailored for fans of heavy metal. This genre of music heavily inspires the theme of the casino, and it even has games with heavy riffs that ram home the overall inspiration for this casino.