Published inJuly 2018
Licensed inAlderney, United Kingdom
Support service[email protected]
Pros and cons
- Lots of different types of games ofr players to experience
- An amazing mobile gaming experience
- Live chat support for immediate help
- A few payment options provided
- Customer support services available only during the day
Our selected feature list
- Bonus spins
- VIP program
- No deposit
- Wager free offers
Lucy Casino At a Glance
Lucy Casino is another high-quality online casino from Jumpman Gaming. This features similar highlights to other iGaming sites created by this prolific brand: the presentation is professional and polished, the welcome bonus package is fun, and the extensive range of games is diverse.
The casino is one of the most entertaining new online casinos in the gaming industry today. It is not only good looking but also has a lot to offer to online gamers.
Anyone with experience of Jumpman Gaming casinos will recognise the Mega Reel-based welcome bonus. While this lacks the deposit match that many other gaming websites offer, the bonus spin function makes it more interactive and fun, like a game of chance in itself. Numerous different rewards can be scooped, including one you can redeem off-site at Amazon.
Lucy Casino has a good selection of over 300 casino games here, in various categories to suit the needs and preferences of different players. There are slots, for instance, jackpot games and Bingo to keep online gamblers fully entertained. What this means is that it does not matter what a player’s level of skill is, they will find something that they can experience while on this site.
Lucy Casino’s layout is accessible and user-friendly, making it easy to navigate from one page to another. As soon as you arrive on the homepage, you’ll be able to find everything you need quickly and simply. The presentation is more sophisticated and understated than some of Jumpman Gaming’s other casinos, featuring blacks, whites, and blues. The other casino bonuses and promotions available at Lucy Casino are exciting too, providing members with weekly bonuses and diverse rewards.
To those wondering: “is Lucy Casino safe?” Yes, the casino is licensed by the UK Gambling Commission and the Alderney Gambling Control Commission, both ensuring a safe and fair gambling experience to players.
Still unsure whether you should join this casino or not? Your doubts will be cleared as you read our Lucy Casino review.
Lucy Casino Welcome Bonus
First depositUp to 500 free spins on a spin of the Mega Reel
Other Lucy Casino Bonuses and Promotions
Let’s start our Lucy Casino review with the bonuses and promotions offered.
If you are looking for a casino that will give you a good chance of winning, then this is it. Lucy Casino has great offers not just for new players, but for its existing players as well. It also has one of the best welcome offers you will find in the gaming industry today.
The casino gives new players a chance to spin the Mega Reel for a chance to win fabulous prizes, which may include Amazon vouchers and over 500 free spins on their favourite slots. In addition to this, players enjoy a full month of double cashback rewards on their first month in the casino.
Join the VIP scheme and move through five exciting levels to stand a chance to collect weekly cashback and other great rewards. You could also win a spin of the turbo reel for a chance to win between 50 and 500 free spins.
The pizza club offers members a chance to enjoy a free pizza every week. All you have to do to qualify for your free pizza is play any slot game on a Sunday, and if your wagers are in the five highest you will be sent an e-voucher.
There are Happy Hours rewards too, every Wednesday between 3 and 7 pm. You could win up to 500 free spins during these hours. If you have put money into your account from the Monday, you can win 10 or more free spins on a different slot game.
In addition to that, there is a 200 club that gives players a chance to enjoy free Amazon vouchers when they collect 200 trophies at Lucy Casino. You can win up to 20,000 free spins along the way.
The VIP scheme is well made too, revolving around Kudos points. You will earn these for every £1 you deposit, and as your points pile up you will gain access to higher levels in the programme. For example, up to 100 points helps you reach the Newbie status, between 101 and 1000 Expert, and so on.
Each level brings higher cashback, free spins and a birthday bonus. You only start receiving cashback once you reach the second level, but if you get to the highest, you’ll earn 10% cashback every single week. The Newbies Cashback Boost bonus offers double the cashback during your first 31 days of membership.
This means you’ll get 1% when you start at the Newbie VIP level, before eventually receiving 20% at the Legend ranking (if you can get to that point in your first month). During the World Cup, Lucy Casino has been running the Football Fever promotion too. This provides different bonuses on specific days, such as spins of the Mega Reel.
Look and Feel of Lucy Casino
Lucy Casino is a great looking casino, with an attractive website that is very easy to navigate. The casino features blue and white colours, with a dark background, which not only makes it attractive but also gives it a warm feel.
Payers will enjoy their everyday moments here. Its main page features quick links at the top and towards the end to make it easy for players to access different parts of the casino with ease. The bonus promotions and offers are what you see, in slides once you launch the website.
Below them is the quick registration process, then the featured slots. There is information below the featured games to help you understand the casino better.
Play More Than 300 Lucy Casino Games
There are over 300 casino games available on this casino, which is a good selection for players to choose from. Games are available in various categories to allow players with different needs and preferences to enjoy this amazing casino.
Browsing the games catalogue is simple thanks to the filters: you can choose to view them by Hot Slots, My Faves, Newest, Jackpots, Bingo, and A to Z.
The online slots category is the biggest, with hundreds to try including 24, Blood Queen, Bonanza, Starburst, Danger High Voltage, Foxin’ Wins, Lost Vegas, and many more. There are a good number of new slots too, for you to try out, and then add to your list of favourites. There are plenty of jackpot games for players who want to increase their winning chances.
Table games include Jacks or Better, 25 Card Cash, Casino Hold’Em, and numerous more. The Bingo selection is small but solid, offering a big change to slots and table options.
The casino is mobile optimized, to allow players to enjoy playing even when on the move. There are over 100 games available for mobile players.
Software Developers found at Lucy Casino
Lucy Casino is powered by three of the best software providing companies in the gaming industry. These are Microgaming, NetEnt and Quickspin.
NetEnt is the most popular software provider when it comes to some of the most entertaining slot games in the gaming industry. Microgaming is a great company too, offering great quality slots and other casino games to keep players fully entertained. Quickspin is growing so much in popularity too, for its amazing slot games.
Deposits and Withdrawals at Lucy Casino
To start playing for real money in this casino, players are required to sign up and create an account, then make a deposit of real money into their account. This is the only way you will access the full features of the casino and the welcome offer plus other bonuses.
To make deposits easily and conveniently, the casino has allowed several deposit methods that players can choose from. These are Visa, MasterCard, PayPal, Skrill, Neteller, Pay By Mobile, and PaysafeCard. The minimum amount you can deposit and withdraw is £10. Withdrawals are usually approved within 74 hours.
Lucy Casino processes transactions only in GBP, thus favouring Lucy Casino UK players only.
Lucy Casino Customer Support
Customer support services are available in this casino as a way to ensure that players are enjoying their favourite casino games with minimal or no issues. The casino has a great team in place to handle any issues its players face every day.
One can therefore easily contact the support team if they have a question, an issue they are facing, or they want to make a comment. To do this, send an email to the support team through [email protected] Your email will be responded to as soon as it is received.
There is a live chat option too, that can be used for issues that require urgent attention. The only problem is that these support services are only available during the day, from 9 am to 7 pm.
Still, you can find further information in the comprehensive FAQ section at any time. This covers such topics as making a deposit, setting up an account, claiming bonuses, receiving cashback, recovering forgotten passwords, and more. Answers to questions are clear and informative, making the FAQ well worth a visit before getting in touch with the customer support team.