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BetGrouse

BetGrouse

star-rating 4.4/5
Overall Rating
4.4/5
Game Selection
5/5
Welcome Bonus
4/5
Deposit & Withdrawal
4.4/5
This casino is currently Inactive
By
10 Min Read

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Founded

2023

Licenses

United Kingdom (UKGC), Malta (MGA)

Payment Methods

Visa, MasterCard, Bank Transfer, Trustly, PayPal, Astropay, Much Better, Skrill, Paysafecard

Game Providers

NetEnt, Microgaming, Play n GO, NextGen, Pari Play, Evolution Gaming, Betsoft, Blueprint, Lightning Box Games, Ezugi

URL

http://betgrouse.com/

Launched in 2023, BetGrouse is a new casino and sportsbook platform focusing on the UK gambling market, operating under Aspire Global Ltd., a Malta-based company. The platform is home to over 2200 games on offer and approximately 40 betting markets for sports fans. New players signing up with the platform will be happy to know they can get their hands on a top-notch welcome bonus to give them a good head start. In terms of legitimacy, the online gaming platform is licensed by the Malta Gaming Authority. The online casino also uses the latest 128-bit SSL encryption technology to guarantee the safety of user data.

I registered with BetGrouse so I could gain a better understanding of the gambling platform. In this BetGrouse Casino review, I will share my thoughts on every aspect of the platform, from the game section and bonus offers to the quality of customer support and how well the site works on mobile devices. Read on to find out what I discovered during my time using BetGrouse.

betgrouse casino homepage

Pros & Cons of BetGrouse

Below I have listed the main 3 pros and 2 cons I came across when playing at BetGrouse Caisno.

Pros
  • Thumbs-Up Numerous slot games
  • Thumbs-Up Convenient registration process
  • Thumbs-Up A wide variety of banking options
Cons
  • Thumbs-Down Customer support not available around the clock
  • Thumbs-Down Slow search tool

In terms of the positives, I was pleased to find that BetGrouse houses over 2200 slot games from reputable providers in the industry, which is a huge plus for slot enthusiasts looking for hours of fun. The site also has a section featuring all its games, which you can sort alphabetically or by software provider. Signing up with the online platform was easy and only took a few minutes. The casino offers numerous banking options, making deposits and withdrawals highly convenient.

Regarding the site’s negatives, while the casino takes on the C.A.R.E. approach as an Aspire Global-powered casino, I found that its customer service is only available for limited hours. Apart from that, I found the platform’s search tool to be slow at times, which can lead to some frustration.

BetGrouse – How to Register

Below is how to register with BetGrouse:

  1. Load up the casino’s homepage and click the “Join” button in the top right hand corner of the screen
  2. A form will appear where you must enter your email address and choose a username and a secure password
  3. In the next form, you must enter your first and last name, gender, birthday, full residential address, and phone number. If you have a promo code, you can also add that
  4. Accept the terms and conditions, and click “Submit”
  5. After the process is complete, you can opt-in to claim the casino’s welcome offer and start playing

As I mentioned earlier in the review, BetGrouse offers an easy sign-up process, and it only took me a few minutes

betgrouse registration form

BetGrouse Bonuses and Promotions

New players at BetGrouse can get a good headstart on their casino gaming journey via the platform’s welcome bonus. That said, BetGrouse currently only has two promotions besides offering frequent tournaments for regular players. I’ve talked about the bonuses the online platform offers below:

Image for Betgrouse

BetGrouse

star-rating 4.4/5

Only Available for UK Players

BetGrouse Welcome Bonuses

BetGrouse welcomes new players with a 100% first deposit bonus of up to £25 plus 25 free spins on Play’n GO’s Book of Dead. While this is not the most impressive bonus I’ve ever come across, it is still a solid offer, in my opinion.

To opt in, you must sign up and deposit at least £20 into your account, after which you will instantly receive the welcome bonus. Both the deposit bonus and the winnings obtained from the free spins must be wagered 35x before you can request a withdrawal. The maximum amount you can expect from the bonus is £25, while the winnings from the free spins are capped at £100. This offer remains valid for 24 hours after you choose to opt in.

Sports Welcome Offer

New bettors signing up with BetGrouse can take advantage of its Sports Welcome offer. In this offer, you receive a free bet worth £10 without any wagering requirements upon betting £15 or more.

This offer is only valid to users depositing £15 or more and only applies to single or straight accumulator bets. Once credited, the “Welcome Free Bet” token must be used within 14 days. Also, note that the Free Bet Token only applies to bets with total odds of 4/5 or higher.

betgrouse casino and sports welcome bonuses

Loyalty Bonuses

BetGrouse rewards players for their loyalty and participation via its Exclusive Club Loyalty program, which consists of 7 levels ranging from New Member to Prestige. You earn reward points through this program that can be converted into bonuses as you climb the Loyalty ladder.

Every £40 you wager on most games in Real Money mode equals 1 Reward Point. You go up each Loyalty Level by accumulating Reward Points. Each Loyalty Level comes with a unique Redemption Rate, stating how many points you must gather before exchanging them for bonus cash.

New members can expect fast withdrawals, birthday bonuses, and a reward point redemption rate of 35. On the other side of the spectrum, members who have reached the “Prestige” level can receive various rewards, including express cashouts, birthday bonuses, higher deposit and cashout limits, monthly cashback, personal account managers, personalised offers, and a reward redemption rate of 15.

Loyalty Level

Reward Points Required

New Member

0

Bronze

10

Silver

60

Gold

350

Platinum

1000

Premium

Invite Only

Prestige

Invite Only

Bonus Wagering Requirements

The wagering requirements at BetGrouse are set at 35x. A 35x wagering requirement means you must play through your bonus 35 times before expecting to cash out any winnings.

To avoid hassle or possible disappointment, I always recommend looking at the terms and conditions of every bonus before obtaining it. Such conditions lay out the exact details you may need to know for your bonus to work, i.e., game contributions, playthrough requirements, minimum bet limits, etc.

Usability of BetGrouse

Regarding usability, I found BetGrouse to be a very user-friendly platform. Owing to its intuitive menus, the website’s layout is convenient to navigate. The platform also loads very quickly. The online casino’s main page features a minimalistic design; the main colour palette features black, with white and green accent colours.

The only feature I have my qualms about is the search tool, which can sometimes be a bit slow or unresponsive. That said, the platform as a whole is efficient, with a solid selection of games, betting markets, convenient payment options, and much more.

Online Casino Games and Software Providers at BetGrouse

Checking the BetGrouse library, I was pleasantly surprised to find numerous casino games available. As far as developers go, BetGrouse houses numerous well-renowned developers known for their top-notch games. The developers featured include names like NetEnt, Evolution Gaming, Novomatic, Microgaming, Push Gaming, Play’n GO, Betsoft, and more.

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BetGrouse Slots

I was not at all surprised to see that slots take up most of the space at BetGrouse. There are over 2200 options, which is quite a lot by my standards. Some of the most popular options I found include Book of Dead, ReactoonZ, Moon Princess, Pug Life, Fairy Dust, Fire Joker, and Legion Gold.

Casino Table Games

After exploring the site using different devices, I learned that while the site’s table games do have their own categories, they are only visible on mobile. As for the desktop version, I had to spend a lot of time with the search tool to find the different table games. However, some of the most interesting titles I found include Blackjack Multihand, First Person Baccarat, European Roulette, and Classic Blackjack Gold.

BetGrouse Live Casino

BetGrouse houses a decent collection of live dealer casino games. However, similar to the table games offered, I had to spend a long time with the search tool on the site’s desktop version. I found that not all live games have the word “live” in their titles, making digging them up a lot trickier. The live games also have their own category, again, only visible via mobile. This might not be a big issue to you; however, if you are in the live section, you will find what you are looking for.

Apart from Evolution, the site’s live casino games are developed by names like Skywind, Microgaming, and SkateLogic. As you would expect, most of the live casino games cover essential table games such as roulette and blackjack. The range offered also covers game shows like Monopoly Live, Gonzo’s Treasure Hunt, and Dream Catcher.

BetGrouse Bingo

BetGrouse houses only a handful of bingo games, including Sweet Alchemy Bingo, Super Hot Bingo, and My Bingo Hall. These games are all fun to play, but if you’re a bingo enthusiast, this is not the place for you.

Instant Win Games/Scratch Cards

I only found two scratch card titles at BetGrouse, i.e., Hacksaw’s SCRATCH Bronze and Happy Scratch. However, the platform might add more in the future.

betgrouse featured games

BetGrouse Sports Betting

BetGrouse is home to a wide variety of betting markets spanning over 40 sports. Whether you are a football fan, appreciate fast-paced games like hockey or basketball, or seek special markets, BetGrouse’s offerings suit most preferences.

One feature worth mentioning is the depth of its provided markets. For example, UEFA Euro qualification matches have over 135 betting options. Furthermore, the slider at the top of the categories allows you to tailor your event timeframe.

betgrouse sports

BetGrouse on Mobile

BetGrouse, similar to most modern online casino platforms, does not have a dedicated app. However, as you would expect, the website is optimised for mobile gadgets and allows users to access its site directly via mobile web browsers.

BetGrouse’s casino mobile version functions pretty much the same way as the desktop. The search tool is still tricky, but the games offered load seamlessly.

Once again, on mobile, you get the table games and live games properly categorised under their own dedicated tabs.

BetGrouse Payment Methods

I explored BetGrouse’s payment methods section and noticed it provides a decent number of options. Such payment methods include Skrill, ecoPayz, and Neteller. The methods available also depend on your location.

To understand the processes better, I also tried depositing funds using my preferred banking method and was pleased with the results. Note that deposits via all the site’s offered banking methods are normally processed immediately.

Below are some of the payment methods offered at BetGrouse, as well as their details:

Payment Method

Deposit

Withdrawal

Processing Times

Visa

Min: £10
Max: Not stated

Min: £10
Max: £7000 per month

Instant

Mastercard

Min: £10
Max: Not stated

Min: £10
Max: £7000 per month

Instant

Neteller

Min: £10
Max: Not stated

Min: £10
Max: Not stated

Instant

Skrill

Min: Not stated
Max: Not stated

Min: Not stated
Max: Not stated

Instant

Trustly

Min: £10
Max: Not stated

Min: Not stated
Max: Not stated

Instant

ecoPayz

Min: £10
Max: Not stated

Min: Not stated
Max: Not stated

Instant

AstroPay

Min: Not stated
Max: Not stated

Min: Not stated
Max: Not stated

Instant

SoFort

Min: £10
Max: Not stated

Min: £10
Max: Not stated

Instant

Interac

Min: £10
Max: Not stated

Min: £10
Max: Not stated

Instant

BetGrouse Withdrawal Times

The withdrawal times with BetGrouse usually depend on the payment method you choose. For example, Mastercard or Visa withdrawals can take up to six days, while methods like MuchBetter, Skrill, PayPal, or Neteller take up to two days. Using Trustly, Instant Banking, ecoPayz, and Rapid Transfers can take up to four days. Lastly, using Interac or Wire Transfers can take between two and six days.

betgrouse payment methods

BetGrouse Customer Service

🌐 Languages

English

⏲️ Availability

8 am to 1 am CET

📧 E-mail

care@Betgrouse.com

☎️ Toll-Free Number/ Helpline

Not Available

💬 Live Chat

Yes

⭕ Others (if applicable)

FAQs, Contact Form

Because BetGrouse does not offer 24/7 customer support, I would give BetGrouse’s customer service 3.7 out of 5. Nevertheless, the customer support agent I was assigned was knowledgeable and helpful, so I would recommend it the most out of all the other methods.

You can also contact support by filling out a contact form or emailing them directly. Lastly, the casino’s FAQ also answers many commonly asked questions.

betgrouse contact form

BetGrouse Security and Trustworthiness

In terms of trustworthiness, BetGrouse is quite a solid platform. The fact that I was required to verify my account shows that the casino prioritises safety and legitimacy.

The Malta Gaming Authority licenses the platform under license number MGA/CRP/148/2007 through its owner company. The website also utilises the latest 128-bit SSL encryption technology to assure the safety of user information. As I noted earlier, being an Aspire Global Ltd. brand, the company also takes on the “C.A.R.E.” approach, meaning Customers Are Really Everything.

Suppose you are worried about your gambling habits. In that case, the website provides a separate Responsible Gaming section where you can take a problem gambling test and use solutions such as personal limits, cool-off periods, and self-exclusion.

All of BetGrouse’s offerings, except live casino games and sports betting, are powered by RNGs to ensure fairness.

Furthermore, the games are frequently tested by iTechLabs. The brand also works with renowned organisations like GamStop and BeGambleAware.

betgrouse security

BetGrouse Restricted Countries and Territories

BetGrouse primarily focuses on the UK gambling market. Apart from that, there is no clear indication of countries that cannot use the site’s services.

My Verdict On BetGrouse

As a seasoned casino reviewer, I know exactly what to assess when writing reviews. Along with NewCasinos’, my goal is to offer reliable and updated information to new players and enthusiasts to help them make informed decisions regarding choosing platforms. With thorough research at the forefront, I review various factors when signing up with casinos, from their licensing and game variety to their security protocols and responsible gambling efforts. With that being said, I enjoyed my time using BetGrouse. The platform offers a good selection of games and solid betting options. I enjoyed playing my favourite titles on different devices and did not experience any lag. The platform’s MGA license also adds to its overall credibility. Despite its few setbacks, including the slow search tool, limited customer support hours, and incomplete categorisation, the casino still has much to offer. It is also worth mentioning that the casino is relatively new, so it has a long way to go. All in all, I’d say BetGrouse is a platform worth trying.

Only Available for UK Players

Terms & conditions apply

Why You Should Trust NewCasinos

As a casino reviewer at NewCasinos, I thoroughly believe in the value of extensive research. I also consider it my ultimate duty to gain the trust of readers and players by offering well-researched information. Overall, our team abides by stringent rating guidelines when conducting reviews. Such procedures include checking a casino’s licensing, security protocols, terms and conditions. You can learn more about our rating process.

FAQs

Here are some of the answers to the most frequently asked questions we have received about BetGrouse Casino.

Yes. The Malta Gaming Authority licenses the platform. It also uses modern SSL encryption to ensure the safety of customer data.

BetGrouse is owned and operated by Aspire Global Ltd.

You must be 18 or older to sign up with BetGrouse.

You are only allowed to create one single account on BetGrouse, or any other casino for that matter.

You can contact BetGrouse via live chat, email, or contact form.

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