BetGrouse

Launched in 2023, BetGrouse is a new casino and sportsbook platform focusing on the UK gambling market, operating under Aspire Global Ltd., a Malta-based company. The platform is home to over 2200 games on offer and approximately 40 betting markets for sports fans. New players signing up with the platform will be happy to know they can get their hands on a top-notch welcome bonus to give them a good head start. In terms of legitimacy, the online gaming platform is licensed by the Malta Gaming Authority. The online casino also uses the latest 128-bit SSL encryption technology to guarantee the safety of user data.

I registered with BetGrouse so I could gain a better understanding of the gambling platform. In this BetGrouse Casino review, I will share my thoughts on every aspect of the platform, from the game section and bonus offers to the quality of customer support and how well the site works on mobile devices. Read on to find out what I discovered during my time using BetGrouse.

In terms of the positives, I was pleased to find that BetGrouse houses over 2200 slot games from reputable providers in the industry, which is a huge plus for slot enthusiasts looking for hours of fun. The site also has a section featuring all its games, which you can sort alphabetically or by software provider. Signing up with the online platform was easy and only took a few minutes. The casino offers numerous banking options, making deposits and withdrawals highly convenient.

Regarding the site’s negatives, while the casino takes on the C.A.R.E. approach as an Aspire Global-powered casino, I found that its customer service is only available for limited hours. Apart from that, I found the platform’s search tool to be slow at times, which can lead to some frustration.

BetGrouse – How to Register

Below is how to register with BetGrouse:

1. Load up the casino’s homepage and click the “Join” button in the top right hand corner of the screen
2. A form will appear where you must enter your email address and choose a username and a secure password
3. In the next form, you must enter your first and last name, gender, birthday, full residential address, and phone number. If you have a promo code, you can also add that
4. Accept the terms and conditions, and click “Submit”
5. After the process is complete, you can opt-in to claim the casino’s welcome offer and start playing

As I mentioned earlier in the review, BetGrouse offers an easy sign-up process, and it only took me a few minutes

BetGrouse Bonuses and Promotions

New players at BetGrouse can get a good headstart on their casino gaming journey via the platform’s welcome bonus. That said, BetGrouse currently only has two promotions besides offering frequent tournaments for regular players. I’ve talked about the bonuses the online platform offers below:

BetGrouse Welcome Bonuses

BetGrouse welcomes new players with a 100% first deposit bonus of up to £25 plus 25 free spins on Play’n GO’s Book of Dead. While this is not the most impressive bonus I’ve ever come across, it is still a solid offer, in my opinion.

To opt in, you must sign up and deposit at least £20 into your account, after which you will instantly receive the welcome bonus. Both the deposit bonus and the winnings obtained from the free spins must be wagered 35x before you can request a withdrawal. The maximum amount you can expect from the bonus is £25, while the winnings from the free spins are capped at £100. This offer remains valid for 24 hours after you choose to opt in.

Sports Welcome Offer

New bettors signing up with BetGrouse can take advantage of its Sports Welcome offer. In this offer, you receive a free bet worth £10 without any wagering requirements upon betting £15 or more.

This offer is only valid to users depositing £15 or more and only applies to single or straight accumulator bets. Once credited, the “Welcome Free Bet” token must be used within 14 days. Also, note that the Free Bet Token only applies to bets with total odds of 4/5 or higher.

Loyalty Bonuses

BetGrouse rewards players for their loyalty and participation via its Exclusive Club Loyalty program, which consists of 7 levels ranging from New Member to Prestige. You earn reward points through this program that can be converted into bonuses as you climb the Loyalty ladder.

Every £40 you wager on most games in Real Money mode equals 1 Reward Point. You go up each Loyalty Level by accumulating Reward Points. Each Loyalty Level comes with a unique Redemption Rate, stating how many points you must gather before exchanging them for bonus cash.

New members can expect fast withdrawals, birthday bonuses, and a reward point redemption rate of 35. On the other side of the spectrum, members who have reached the “Prestige” level can receive various rewards, including express cashouts, birthday bonuses, higher deposit and cashout limits, monthly cashback, personal account managers, personalised offers, and a reward redemption rate of 15.

Bonus Wagering Requirements

The wagering requirements at BetGrouse are set at 35x. A 35x wagering requirement means you must play through your bonus 35 times before expecting to cash out any winnings.

To avoid hassle or possible disappointment, I always recommend looking at the terms and conditions of every bonus before obtaining it. Such conditions lay out the exact details you may need to know for your bonus to work, i.e., game contributions, playthrough requirements, minimum bet limits, etc.

Usability of BetGrouse

Regarding usability, I found BetGrouse to be a very user-friendly platform. Owing to its intuitive menus, the website’s layout is convenient to navigate. The platform also loads very quickly. The online casino’s main page features a minimalistic design; the main colour palette features black, with white and green accent colours.

The only feature I have my qualms about is the search tool, which can sometimes be a bit slow or unresponsive. That said, the platform as a whole is efficient, with a solid selection of games, betting markets, convenient payment options, and much more.

BetGrouse Slots

I was not at all surprised to see that slots take up most of the space at BetGrouse. There are over 2200 options, which is quite a lot by my standards. Some of the most popular options I found include Book of Dead, ReactoonZ, Moon Princess, Pug Life, Fairy Dust, Fire Joker, and Legion Gold.

Casino Table Games

After exploring the site using different devices, I learned that while the site’s table games do have their own categories, they are only visible on mobile. As for the desktop version, I had to spend a lot of time with the search tool to find the different table games. However, some of the most interesting titles I found include Blackjack Multihand, First Person Baccarat, European Roulette, and Classic Blackjack Gold.

BetGrouse Live Casino

BetGrouse houses a decent collection of live dealer casino games. However, similar to the table games offered, I had to spend a long time with the search tool on the site’s desktop version. I found that not all live games have the word “live” in their titles, making digging them up a lot trickier. The live games also have their own category, again, only visible via mobile. This might not be a big issue to you; however, if you are in the live section, you will find what you are looking for.

Apart from Evolution, the site’s live casino games are developed by names like Skywind, Microgaming, and SkateLogic. As you would expect, most of the live casino games cover essential table games such as roulette and blackjack. The range offered also covers game shows like Monopoly Live, Gonzo’s Treasure Hunt, and Dream Catcher.

BetGrouse Bingo

BetGrouse houses only a handful of bingo games, including Sweet Alchemy Bingo, Super Hot Bingo, and My Bingo Hall. These games are all fun to play, but if you’re a bingo enthusiast, this is not the place for you.

Instant Win Games/Scratch Cards

I only found two scratch card titles at BetGrouse, i.e., Hacksaw’s SCRATCH Bronze and Happy Scratch. However, the platform might add more in the future.

BetGrouse Sports Betting

BetGrouse is home to a wide variety of betting markets spanning over 40 sports. Whether you are a football fan, appreciate fast-paced games like hockey or basketball, or seek special markets, BetGrouse’s offerings suit most preferences.

One feature worth mentioning is the depth of its provided markets. For example, UEFA Euro qualification matches have over 135 betting options. Furthermore, the slider at the top of the categories allows you to tailor your event timeframe.

BetGrouse on Mobile

BetGrouse, similar to most modern online casino platforms, does not have a dedicated app. However, as you would expect, the website is optimised for mobile gadgets and allows users to access its site directly via mobile web browsers.

BetGrouse’s casino mobile version functions pretty much the same way as the desktop. The search tool is still tricky, but the games offered load seamlessly.

Once again, on mobile, you get the table games and live games properly categorised under their own dedicated tabs.

BetGrouse Payment Methods

I explored BetGrouse’s payment methods section and noticed it provides a decent number of options. Such payment methods include Skrill, ecoPayz, and Neteller. The methods available also depend on your location.

To understand the processes better, I also tried depositing funds using my preferred banking method and was pleased with the results. Note that deposits via all the site’s offered banking methods are normally processed immediately.

Below are some of the payment methods offered at BetGrouse, as well as their details:

BetGrouse Withdrawal Times

The withdrawal times with BetGrouse usually depend on the payment method you choose. For example, Mastercard or Visa withdrawals can take up to six days, while methods like MuchBetter, Skrill, PayPal, or Neteller take up to two days. Using Trustly, Instant Banking, ecoPayz, and Rapid Transfers can take up to four days. Lastly, using Interac or Wire Transfers can take between two and six days.

BetGrouse Customer Service

Because BetGrouse does not offer 24/7 customer support, I would give BetGrouse’s customer service 3.7 out of 5. Nevertheless, the customer support agent I was assigned was knowledgeable and helpful, so I would recommend it the most out of all the other methods.

You can also contact support by filling out a contact form or emailing them directly. Lastly, the casino’s FAQ also answers many commonly asked questions.

BetGrouse Security and Trustworthiness

In terms of trustworthiness, BetGrouse is quite a solid platform. The fact that I was required to verify my account shows that the casino prioritises safety and legitimacy.

The Malta Gaming Authority licenses the platform under license number MGA/CRP/148/2007 through its owner company. The website also utilises the latest 128-bit SSL encryption technology to assure the safety of user information. As I noted earlier, being an Aspire Global Ltd. brand, the company also takes on the “C.A.R.E.” approach, meaning Customers Are Really Everything.

Suppose you are worried about your gambling habits. In that case, the website provides a separate Responsible Gaming section where you can take a problem gambling test and use solutions such as personal limits, cool-off periods, and self-exclusion.

All of BetGrouse’s offerings, except live casino games and sports betting, are powered by RNGs to ensure fairness.

Furthermore, the games are frequently tested by iTechLabs. The brand also works with renowned organisations like GamStop and BeGambleAware.

BetGrouse Restricted Countries and Territories

BetGrouse primarily focuses on the UK gambling market. Apart from that, there is no clear indication of countries that cannot use the site’s services.

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