Jackpot Village Casino

Brits are no strangers to Jackpot Village – this casino site has been operating since 2019 and has made a name for itself as the go-to platform for playing jackpots. Eager to try it out, I have discovered that jackpots are only one part of Jackpot Village, as this UK casino site has much more to offer (and a few things to improve).

Stick with me as I give you the lowdown on everything I’ve discovered while reviewing this casino.

Overview of My Experience – Big Jackpots & High Limits

First things first – Jackpot Village looks the part (at least as far as the homepage is considered).

Jackpot Village Look and Feel

Jackpot Village’s online casino homepage features an animated city of lights, with the jackpot total displayed in the middle. I must admit, it’s a beautiful design.

The standouts here, as mentioned, are jackpots. You will find a button to jump to the casino’s jackpot section wherever you look.

What Makes Our Jackpot Village Review Reliable

You can rest assured that each review on NewCasinos has been prepared by one of our expert casino testers. These testers spend days, sometimes weeks, reviewing an online casino from the inside out.

After our iGaming expert has tested the casino’s payment methods, played the games, read the bonus terms, and assessed the security measures, we assign a rating based on its performance in each area.

Jackpot Village’s Commitment to Responsible Gambling

While I didn’t use the responsible gambling tools at Jackpot Village because my review budget is fixed and I can’t spend more than that, I still explored what’s available for players who play for fun (not for work, like me).

• Deposit limits: Set a limit to how much you deposit.
• Game time reminder: Set session times to remind you when to stop playing.
• Account closure: Close your account at any time (the account can be reopened again using this tool).
• Time-out: Temporarily self-exclude from Jackpot Village for 24 hours up to 6 weeks.
• Clock-out: Choose specific times of the day during which you don’t want to play.
• Account history: Full access to all deposits you’ve made so far.
• Self-exclusion: Close your account for a set period by contacting the support team.

Besides offering all of these tools to help keep your gambling habits in check, Jackpot Village partners with multiple responsible gambling organisations that you can access to seek further help. These include GamCare, Gamstop, and BeGambleAware.

The casino also offers a link to Bet Blocker – a free app that you can download to prevent you from accessing over 80,000 online casinos.

Major Pros

Jackpot Village offers over 2,800 games, including around 2,600 Jackpot Village slots and over 100 live dealer and table games. Playing these games automatically earns tickets to win one of the casino’s major giveaways, including the yearly £30,000 jackpot.

Speaking of jackpots, Jackpot Village has a dedicated category with must-go jackpot games by Red Tiger that must drop within the day (and the prize usually reaches above £25,000).

Major Cons

I wasn’t a fan of the promotions and giveaways, particularly the terms for earning tickets. To qualify, you need to be a high roller, which is unfair to experienced players who aren’t looking to bet big every time.

The welcome bonus is also limited to 200 bonus spins on Book of Dead, and most players prefer to get cash bonuses instead, which can be used in most games.

Summary of the Bonuses from Jackpot Village

As mentioned, there are plenty of giveaways to look forward to at Jackpot Village. There are too many, but other promotions like cashback or cash bonuses are missing. Nevertheless, the abundance of giveaways (including Pragmatic’s Drops & Wins) should keep players happy.

Jackpot Village First Deposit Bonus

To grab the first deposit offer worth 200 bonus spins at Jackpot Village, you will need to deposit a minimum of £20. I made the deposit and immediately received 200 bonus spins for Book of Dead. This is a fantastic slot game – one of the most popular in the UK, but I would appreciate it if I had more leeway about where to spend the bonus.

• Welcome Offer: 200 bonus spins on the Jackpot Village’s best game, Book of Dead
• Minimum Deposit: £20
• Wagering Requirements: 40x on spins winnings + cash deposit
• Maximum Bet: £5
• Expiration: 72 hours
• Bonus Validity: 30 days

Other Bonuses

I found more bonuses for loyal players accessing the promotional page, and below are the most important details about them:

• Bonus Wheel: This bonus is available once daily for players who have already made their first deposit at Jackpot Village Casino. It’s free, and no further deposit is required. You can receive casino bonuses and Jackpot Village free chips.
• Yearly £30,000 Jackpot: To qualify for the prize draw, you must have a fully verified account with Jackpot Village Casino and have at least 1 Mega ticket (a Mega Ticket = 500 Points. 1 point = £1000 wagered). I found that this promotion is available on a number of sites, and all of the tickets earned are available for a draw. This promotion is for high rollers because you must have deposited £500,000 yearly to qualify for the draw.
• £10,000 Mega Giveaway: To enter the prize draw, you must earn a Major ticket during the 3-month promotional period. A Major ticket requires 250 points; to earn 1 point, you must wager £400. This can be incredibly challenging for seasonal players, as they would need to wager £100,000 within the 3 months to qualify for the draw.
• The Villager £500 Weekly Cash Giveaway: With this promotion, you can win a share of a £500 jackpot, split among 10 players. You must earn 1 Mini Ivy ticket worth 100 Ivy points to enter the draw. You’ll receive 1 Ivy point for every £40 wagered, meaning you’ll need to wager £4,000 weekly, which is more suited to high rollers.
• Village Fete—Win a Share of £10,000 Monthly: To qualify for this giveaway, you must deposit a minimum of £20 and wager it 40x. This promotion is fair and suitable for all players, and there are no Jackpot Village bonus codes for existing players.

Terms and Conditions of Jackpot Village Casino

I accessed the T&Cs via the link at the bottom of the page. As part of my review, I read the T&Cs from start to finish. The bonus terms were clear, ensuring players fully understood what they would receive when claiming the bonus.

All bonuses come with a 40x wagering requirement, which aligns with industry standards, and a 3-day window to meet the requirement. Keep in mind that not all games contribute equally to the wagering requirement. You can find a list of excluded games on the T&C page.

After analysis, I determined that Jackpot Village offers a larger free spins package with a £20 deposit, but these come with a 40x wagering requirement. Kwiff provides fewer free spins but with the added benefit of no wagering requirements. The bonus at Jackpot Village expires in 7 days, while Kwiff’s free spins are valid for just 5 days.

Jackpot Village Game Suppliers

I was impressed by the number of casino games and providers at Jackpot Village Casino. All games are supplied by 115 gaming developers, and I found Pragmatic Play, Play’n GO, Red Tiger, Blue Print Gaming, Inspire, Wazdan, and more. The lobby displays over 3,000 games delivered by the whales in the industry.

Slots and Casino Games at Jackpot Village Casino

The slot games category includes over 2,800 titles, most of which are slots. There are separate sections for New Games, Popular Games, Big Bass, Drops & Wins, Must Go Jackpots, and Jackpot Slots. I haven’t seen a wider selection of jackpot games elsewhere in UK online casinos.

I had a great time testing the Jackpot Village games on desktop and mobile devices. All games are available in HD quality, and the website is responsive and runs smoothly. One standout feature is that the RTP of each game is displayed when you launch it, which I truly appreciate. However, UK players should be aware that the games are not free.

A dedicated section for new games makes finding the latest releases from various providers easy.

Jackpot Village Progressive Slots

As the name suggests, Jackpot Village Casino is a hub for jackpot games in the UK. The dedicated jackpot section offers exciting games with jackpot amounts reaching seven digits. I discovered a variety of progressive slots from well-known providers, including Blueprint Gaming, Four Leaf Gaming, Endemol, Relax Gaming, and Fortune Factory Studios, all connected to a progressive jackpot network.

Additionally, I counted over 50 games in the “Must Go Jackpots” section, all provided by Red Tiger Gaming. These games are part of a progressive jackpot network. The jackpot drops daily at a specific time, and the lucky player is selected randomly as long as they are playing at the same time.

Live Dealer Games for Online Casino Players

The Live Casino section counts 103 games, and it’s regularly updated with new games from different providers. I found games from Evolution Gaming, Pragmatic Play Live, and OnAir in this lobby, which provided titles like Mega Ball, Nexus Roulette, Easy Blackjack, Lightning Storm, and more.

The games I tested feature experienced and professional croupiers and high-quality live streaming from the provider’s studios.

Classic Card and Table Games

Table and card games are the backbones of any casino. Luckily, Jackpot Village UK has a great selection of table games with 53 titles. I found my favourites here, including European Roulette, Multi-Hand Classic Blackjack, and some interesting mashups like Immortal Romance Roulette, 9 Pots of Gold Roulette, Classic Blackjack with Ten-20, and more.

Poker has a separate section with five games delivered by Play’n GO, Evolution Gaming, and NetEnt. Try 2 Hand Casino Holdem, All Aces Poker, and First Person Video Poker.

I also found the Scratch and Fun category the most interesting. I found instant-win games, scratch cards, Slingo, Bingo, and Tetris games here.

No Jackpot Village App: Mobile Casino Experience

Like most UK online casinos, Jackpot Village doesn’t offer a dedicated app for mobile devices. I never use apps for mobile gaming, as there’s no need to clutter my phone when mobile casinos work seamlessly through a browser, and Jackpot Village is no exception.

I spent several hours testing the casino’s website on my Android phone, and I had a smooth and enjoyable experience. All features, such as claiming bonuses, making payments, and playing games, were fully functional.

The mobile site is easy to navigate, mirroring the desktop site, but adapted to smaller screens. I didn’t notice any lag or crashes. All the Jackpot Village games available on desktop are accessible on mobile.

Depositing Money at Jackpot Village Casino

Since I had already registered my account, depositing money was next. I deposited the required minimum of £20 to claim the welcome bonus, and here are the steps to fund your account easily:

1. Use your Jackpot Village login to access your account.
2. Click on the red Deposit button in the top right corner.
3. Select your preferred payment method.
4. Provide your details (card number, e-wallet account, or voucher code).
5. Enter the amount you want to deposit.
6. Confirm that you have read and understand the customer funds protection policy.
7. Continue with the transaction.

Jackpot Village Casino Withdrawal Requirements

Section 7.3 of the T&Cs page contains all the withdrawal conditions. You cannot request a withdrawal unless your account is fully verified. The minimum withdrawal amount is £20, though the maximum is unlimited. However, I did find that withdrawals for jackpot winnings exceeding £250,000 may take longer than 30 days.

To start your withdrawal process, follow my steps:

• Use your Jackpot Village casino login to access your account.
• Click on your profile and then click “Withdraw”.
• Input your details for withdrawal.
• Enter your withdrawal amount. Remember that £20 is a minimum.
• Finish the transaction.

Documents Needed for KYC

As a part of the UKGC requirements and state laws, you must be of legal age for gambling. Therefore, you must prove your age and address as a part of the KYC requirements process.

When you’re ready to verify your profile thoroughly, go to “My Account” and click “My Details”. Then click on “My Identity Documents”. I found that the following documents are enough to verify your profile:

• Proof of ID: Driver’s licence, passport, or ID card
• Proof of address: A recent utility bill or bank statement

Customer Support Options

Jackpot Village Casino’s customer support impressed me in several ways. As my first option, I contacted support via the live chat button on the left side. I immediately connected with an agent, Harriet, who was helpful and answered my question. Since I couldn’t find the withdrawal limits, she informed me that withdrawals at Jackpot Village are unlimited.

To test customer support further, I emailed the team, and they responded within an hour and a half. I couldn’t find a phone helpline, but I did discover the Help Centre, which features numerous articles explaining critical casino processes such as account verification, claiming bonuses, deposits, withdrawals, and more.

Jackpot Village Reviews and User Feedback

After several days of testing Jackpot Village Casino, I decided to see what other players had experienced and whether their feedback was as positive as mine.

When I visited Trustpilot, I found a rating of 2.1 out of 5 based on 105 reviews, with numerous players mentioning issues with the KYC requirements and slow withdrawal processes. Also, some players who succeeded in finalising the KYC procedure left positive comments on Jackpot Village Casino:

To extend my research, I also visited the AskGamblers website, where I found a score of 4.9 out of 10 based on 10 player reviews from 2020 and 2021. Many players complained about the limited game library and poor mobile responsiveness. Since these reviews are older, I know Jackpot Village has improved its services since then.

Finally, I visited Casino Guru, where I found a score of 5.2 out of 10 based on three reviews. These reviews date back 4 to 5 years, with no recent feedback available. This suggests they may be outdated, and Jackpot Village has improved since then.

Jackpot Village Company Information

Jackpot Village Casino is owned by White Hat Gaming, a company registered in Malta. It is a recognised brand in the iGaming industry, owning over 25 online casinos and providing casino platforms and software solutions. In 2023, White Hat Gaming was recognised as the “Platform Provider of the Year” at the American Gambling Awards, highlighting its significant contributions to the iGaming industry.