Published inMarch 2020
Licensed inAlderney, United Kingdom
Support service[email protected]
Pros and cons
- Daily cashback loyalty scheme
- Many regular promos
- 2 strong gaming licenses
- Slow cash out time
- No weekend customer support
Our selected feature list
- Bonus spins
- VIP program
- No deposit
- Wager free offers
Crystal Slots At A Glance
Make your way through precious gems and a site full of treasures in this latest new casino, with an eye-catching theme and operated by Jumpman Gaming
There are 600 games in a well-organized lobby with 9 bingo titles, 40+ jackpots, a small live casino and a plethora of quality promotions, as well as a clear but profitable loyalty program.
The casino holds 2 credible gaming licenses, both from the UKGC and the AGCC and you can carry out your transactions safely guarded by the most up to date security technology.
Keep scrolling to learn all about the benefits of this casino and decide whether it could be your next choice.
The Welcome Bonus
First depositUp to 500 Free Spins
Not your average welcome package but there are plenty of fabulous prizes to win such as Amazon vouchers, 500 free spins and bonus offers.
Just keep an eye out on the terms as we discovered that the max bonus conversion is €250, with max winnings from 10 free spins capped at €8.
- 1st deposit: Crack the crystal once for a chance to win a prize.
Wagering requirement: Bonus funds and free spins are subject to 65x before cash out.
Relevant T&Cs: Please read all T&C’s before claiming this offer, winning a prize is not guaranteed and not all games count towards wagering.
Any Other Promotions and Bonuses?
There’s a whole range of regular casino bonuses and promos on offer, we counted 8 unique ones offering rewards like daily double cashback, takeaway vouchers, hundreds of spins, bonuses and so much more. You won’t be disappointed here if you like getting something extra for your deposits.
The VIP/Loyalty Program
The loyalty program at Crystal Slots is potentially very lucrative with daily cashback ranging from 1-10% depending on which of the 5 levels you have reached. Loyalty is calculated from your first deposit at the casino and Kudos points are handed out for every €1 deposited, there are also bigger birthday bonuses on offer for each level which is a nice incentive to log in on your big day.
If you already have a favourite casino elsewhere and have gained good loyalty there, then the VIP team will fast track you to the corresponding level here if you send them some proof via email.
How Does It Look and Feel?
We found the site to be user-friendly and everything is within easy reach, the games are set into 7 categories at the top of the homepage and other information can be found a few scrolls away at the bottom of each page. It’s pretty much ‘no frills’ here which isn’t a bad thing as it makes your experience a lot easier and clearer.
The theme is a crystal gem one, which is evident from the casino’s title and the pages are packed with the things, though this doesn’t detract from the main aim of gameplay.
What About The Games?
At the time of our review, we counted 600 games, with a huge variety of slots, 9 unique bingo rooms and over 40 jackpot slots. Whilst the selection may not be the largest, you shouldn’t have a problem finding something to play, and with the category for new games, you can keep on top of all the latest additions to Crystal Slots too.
The Live Casino Lobby
The live casino really is tiny, with 10 games on offer from Pragmatic Play and these are only blackjack and roulette, it would be fantastic to see some more varied titles being added to the lobby here.
Software & Game Developers
Deposits & Withdrawals
Transactions are taken care of with the regular casino payment options, there isn’t a minimum cash-out amount which is great news for those smaller amounts that you need to get your hands on, though the process of releasing your winnings can take up to 72 hours.
- Currencies accepted: GBP, EUR.
- Minimum deposit: €/£10.
Crystal Slots Customer Support
We found the support team to be knowledgeable and helpful, however, you can only reach the agents through very limited support hours by email or a message via the casinos Facebook page.
This is something we really hope will be reviewed by Crystal Slots so that a live chat option is added as well as support at weekends.
- Opening hours: 15:00 to 19:00 Monday to Friday CET
- Support Languages: English.
- FAQ’s: Yes- basic topics covered.
- Phone: No.
- Live Chat: No.
- Facebook Messenger: Yes.
- Email via on-site form or: [email protected]
Why not check out Crystal Slots for yourself!