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Published in
March 2020 -
Licensed in
Alderney, United Kingdom -
Payment Options
Visa, Mastercard, PayPal, Paysafecard, Pay By Phone -
Casino Software Developers
1X2 Gaming, EGT, ELK Studios, Microgaming, NextGen Gaming, Playson, Pragmatic Play, Quickspin, Red Tiger, Yggdrasil -
Website
www.crystalslots.com -
Support service
[email protected] -
Pros and cons
- Daily cashback loyalty scheme
- Many regular promos
- New games added frequently
- Slow cash out time
- No weekend customer support
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Our selected feature list
- Bonus Spins
- No VIP Program
- No cashback
- No cryptocurrencies accepted
- No registration bonus
- No wager-free offers
The Welcome Bonus
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First Deposit Bonus100% Bonus up to £400 + 50 Spins
- Minimum deposit: £10.
- Wagering requirement: Bonus funds and free spins are subject to 65x before cash out.
Relevant T&Cs: New players only, £10 min fund, £400 max matchup bonus, free spin wins credited as bonus, 65x wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to £250), full T&Cs apply.
Any Other Promotions and Bonuses?
There’s a whole range of regular casino bonuses and promos on offer. There are many rewards like daily double cashback, takeaway vouchers, hundreds of spins, bonuses, and so much more. You won’t be disappointed here if you like getting something extra for your deposits.
The VIP/Loyalty Program
The loyalty program at Crystal Slots is potentially very lucrative, with daily cashback ranging from 1-10% depending on which of the 5 levels you have reached. Loyalty is calculated from your first deposit at the casino, and Kudos points are handed out for every €1 deposited.
There are also bigger birthday bonuses on offer for each level which is a nice incentive to log in on your big day.
If you already have a favourite casino elsewhere and have gained good loyalty there, then the VIP team will fast-track you to the corresponding level here if you send them some proof via email.
Deposits & Withdrawals
Transactions are taken care of with the regular casino payment options. There isn’t a minimum cash-out amount which is great news for those smaller amounts that you need to get your hands on, though the process of releasing your winnings can take up to 72 hours.
- Currencies accepted: GBP, EUR.
- Minimum deposit: €/£10.
How Does It Look and Feel?
We found the site to be user-friendly, and everything is within easy reach. The games are set into 7 categories at the top of the homepage, and other information can be found a few scrolls away at the bottom of each page. It’s pretty much ‘no frills’ here, which isn’t bad as it makes your experience much easier and clearer.
The theme is a crystal gem one, which is evident from the casino’s title, and the pages are packed with the things, though this doesn’t detract from the main aim of gameplay.
What About The Games?
At the time of our review, we counted more than 900 games, with a huge variety of slots, some unique bingo rooms and over 40 jackpot slots.
Whilst the selection may not be the largest, you shouldn’t have a problem finding something to play, and with the category for new games, you can keep on top of all the latest additions to Crystal Slots too.
The Live Casino Lobby
The live casino really is tiny, with 10 games on offer from Pragmatic Play, and these are only blackjack and roulette. It would be fantastic to see some more varied titles being added to the lobby here.
Software & Game Developers
With the casino being owned by Jumpman Gaming and having been in operation since 2010, you can expect that Crystal Slots has collaborated with only the finest software developers in the land.
Crystal Slots Customer Support
We found the support team to be knowledgeable and helpful. However, you can only reach the agents through very limited support hours by email or a message via the casino’s Facebook page.
This is something we really hope will be reviewed by Crystal Slots so that a live chat option is added as well as support at weekends.
- Opening hours: 15:00 to 19:00 Monday to Friday (CET)
- Support Languages: English
- FAQs: Yes
- Phone: No
- Live Chat: No
- Facebook Messenger: Yes
- Email via on-site form or: [email protected]
About the Editor: G. H. Moretto
- Daily cashback loyalty scheme
- Many regular promos
- New games added frequently
- Slow cash out time
- No weekend customer support
