Published inJune 2004
Licensed inUnited Kingdom
Support service[email protected]
Pros and cons
- Great interface with pleasing design
- Generous welcome bonus
- Good VIP program
- Limited selection of games
- Long processing time for withdrawals
Our selected feature list
- Bonus spins
- VIP program
- No deposit
- Wager free offers
Mansion Casino At a Glance
Mansion is an established online casino that was founded in 2004. Over the years, it has changed with the online casinos industry but always hung onto the greatness that attracted players to it in the first place. This is the ideal casino establishment for players who want to win big prizes at online slots, table games, poker and other classic casino games.
Once you go to the site you will find that it is easy to get around and all the relevant information is grouped into the appropriate categories letting you navigate between casino bonuses, the VIP section, casino games, and more.
There are a little more than 300 games at the Mansion online casino. They are almost exclusively Playtech titles with the exception of the live casino games.
Like all respectable online casinos, Mansion offers a Mobile Casino version that lets players try their luck at online slots and other casino games when they are on the road. This impressive service does not contain all the games available on the desktop version. However, its stylish look and easy-to-navigate layout make up for this small inconvenience.
Besides the fact that Mansion Casino accepts players from a wide range of locations, including the UK, it does not let you register an account if you are from the United States. It appears that the lack of a public audit on this casino has prevented them from obtaining a license in this country.
However, Mansion Casino is an online casino brand managed by Mansion Europe Holdings Ltd that is licensed by the Government of Gibraltar in order to operate across the EU under their strict policies. This company is also regulated by the UK Gambling Commission, so as to operate in the UK territory under a valid and prestigious license.
Another drawback to playing at Mansion Casino is the long time it takes just to withdraw your winnings. In fact, some players have complained about withdrawal processes that lasted for as much as 5 days.
If you are not sure if this casino fits your gaming needs, keep reading our Mansion Casino review.
Mansion Welcome Bonus
First deposit100% up to €500
Other Mansion Bonuses and Promotions
To keep their clientele turning the reels, Mansion is prepared to work some generous rewards and promotions. These bonuses change regularly, but at the time of writing they were offering a 100% deposit match for every deposit made that month.
Mansion Casino’s enticing welcome bonus has attracted tens of thousands of players over the years. If you make an account and then deposit to your bankroll, they will match your money 100% up to €500. Not bad at all. The waging requirements are 20x.
Besides, there is a High Roller welcome bonus if you are willing to spend more money. So, you can deposit more than €1,000 and you will receive a 50% matched bonus, to as much as €5,000. The waging requirements here are 15x.
Make sure you check on the promotions page regularly to see what promotions they are offering. There is a VIP Loyalty Program by invitation only that will reward your dedication with special benefits; some of them include hospitality, invite-only promotions, match deposit bonuses, sporting events and the support and attention from the Casino VIP Manager.
Look and Feel of Mansion
The dark, professional colour scheme wraps the site in a black pattern that looks like the leather of an expensive briefcase. This is offset with a white centre panel that holds the grid-like, game display.
First impressions are it’s a well-designed site with a simplistic but easy to get around the interface. Dig a little deeper and find that this interface is comprised of tactful design choices that don’t get in the way, and the thought-out navigation options make it easy to find the game you are looking for.
We know that this is an older online casino, but recent alterations made to the site have kept it up to date with industry trends, and we can’t fault its presentation.
Try More Than 300 Mansion Games
You are surely wondering what kind of games you can play on this site. Then, read this section of our Mansion review carefully.
Mansion Casino features a rather limited games portfolio of around 300 online casino games; however, it is not at all limited in terms of diversity. That is because it is solely powered by one single developer, Playtech, so you can expect to find a wide variety of their games from all categories.
You will find all the games right in front displayed in large icons and separated in their categories. There are no filters but there is a search option to help you find a specific game you want. A cool feature about the majority of casino games is the demo option, allowing you to test them for free before you bet for real.
The casino’s main focus is online slots, the number of which exceeds 200 and as they all come from Playtech, you can be sure to find their newest products like Flintstones, Halloween Fortune II and Jurassic Island as well as their most popular like Age of the Gods and White King.
You will also try your luck on branded and progressive jackpot slots like Gladiator and The Incredible Hulk, while you can try your hand at some of the variations of the most classic casino table games like the roulette, the blackjack, the poker and the baccarat.
Then, there are some video poker games and other games like scratch cards, arcade and virtual sports, in case you want to try something different, while the games fold is complete with a handpicked selection of Live Casino games that will surely transfer you in a real-life casino environment.
Like most respectable online casinos, Mansion has a mobile version of their site. It is supported by almost all smartphones purchased in the last decade, because it is compatible with IOS, Android, and Windows operating systems.
It doesn’t contain all the games available on the desktop version, but the clever way the site is optimized for a smaller screen more than makes up for it.
Software Developers found at Mansion
Mansion is powered by Playtech and the vast majority of their casino games, and the software on the site are all made possible by the leading software developer.
The live casino section is powered by Evolution Gaming.
Deposits and Withdrawals at Mansion
The count is 11 deposit and 9 withdrawal options. Not a bad little tally and we are pretty confident that you won’t struggle to get your funds to and from Mansion. Like most modern online casinos, Mansion has a range of online payment options or e-wallets.
Neteller and Skrill are supported along with Entropy, ecoPayz, WebMoney and PayPal. There is even the Boku PayByPhone service, which lets you fund your bankroll through carrier billing; in other words, your deposits are charged to your phone bill at the end of the month.
It’s interesting, the maximum and minimum deposit you can make is determined by the payment method you use, and there is quite a bit of variation between each method.
For example, if you pay with Boku you only need to deposit €5. The PaySafe Card has the next, lowest limit at €15. All of the e-wallets require at least €20, which is the same for credit card and bank transfers.
The maximum deposit is pretty high for all the methods except the PaySafe Card and Boku, which are limited to €300 (PaySafe Card) and €200 (Boku). We really like the numbers that they have settled on. True, €20 is a bit high for a minimum deposit, but Boku and the Paysafe Card work much better with lower deposit limits.
Withdrawals take a bit of time on this platform. There is a 72-hour pending period in which you can cancel your withdrawal, and it will return to your bankroll. Largely because of the 72 hours it takes 4 days for the money to arrive in an e-wallet and 6 days for all other banking methods. We think this is too long especially considering the average e-wallet transfer time is instant.
Mansion Casino supports quite some of the most common currencies such as GBP, EUR, USD, CAD, AUD, NZD and DKK, so Mansion UK players are free to make any kind of transactions right away.
Mansion Customer Support
Mansion’s customer support is available 24/7 in an impressive 10 languages. To talk to their representatives, click on the Support button in the top taskbar and then the Contact Us button.
Start with the FAQ section, where some questions may help you. Alternatively, you have the option to contact them via live chat, or email. There is also a phone number with numbers for calling within the UK and international customer service. The toll is free for Mansion UK players. However, you should know that you will be charged for any international calls.
The Live Chat communication is carried out in a big window where your e-mail, name, username and the type of query are needed. Either way, you can use the email, but we suggest you avoid it because it takes a while to respond.
We were really impressed with just how seriously Mansion online casino has taken their customer service. When we spoke to their representatives, they got back to us within minutes and seemed very knowledgeable about their casino.