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The X Factor Games

The X Factor Games

star-rating 4.09/5
Overall Rating
Game Selection
Welcome Bonus
Deposit & Withdrawal
This casino is Not Recommended

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Alderney (AGCC), United Kingdom (UKGC)

Payment Methods

Maestro, MasterCard, PayByPhone, Visa


Support Email

  • Thumbs-Up A variety of casino games including a good selection of slingo games
  • Thumbs-Up Customer support services available by email, phone and live chat
  • Thumbs-Up An exciting welcome offer for new players
  • Thumbs-Down Limited payment options
  • Thumbs-Down Customer support available on certain hours

The X Factor Games Casino At a Glance

The X Factor Games is a brand new online casino based on the hit ITV series, operated by Bear Group Ltd., a company based in Alderney, Guernsey. Millions of people tune in to watch the British version of The X Factor each year, and it’s been franchised in the United States, Australia, and more.

This casino is the series’ official gaming site, and it offers a fantastic range of casino games, from the latest slots that everyone is talking about and classic favourites that will never grow old.

This is a casino that has been designed for every type of player out there. In addition to those games, Slingo games combine slots and bingo in order to give players a chance to enjoy the most entertaining and innovative online gaming experience.

The X Factor Games Casino has a live casino too, jackpot games and instant win games among other types of games. This makes its library of games big and in varieties that players can easily play from. The casino has great promotions too, for both its new and existing players.

Finally, you’ll want to know: ”is The X Factor Games safe?” The site is licensed by the Alderney Gambling Control Commission and the UK Gambling Commission, which guarantee the safety of the site.

Read below to see what The X Factor Games casino review has in store for you!

The X Factor Games Welcome Bonus

The X Factor Games

The X Factor Games

star-rating 4.09/5

100% math deposit bonus for first deposits up to £100.

Other The X Factor Games Bonuses and Promotions

The X factor Games casino is not one to be left behind when it comes to casino bonuses, promotions and offers. The casino is well aware about how excited players get whenever there is a chance to enjoy a bonus or a reward. It gives them a chance to play their favourite casino games more.

Top in the promotions list in this casino is the exciting welcome offer that is available for all the new players who join the casino for the first time. The casino gives them a 100% match deposit offer on their first deposit in the casino up to €100. By doubling their first deposits, the casino gives a chance to new players to familiarise themselves with the casino, its games and even play for a win.

The X Factor Games VIP scheme, though, aims to treat members ‘like superstars’. There are two levels involved: VIP and Platinum VIP. Which one you belong to depends on the amount you deposit and wager on a weekly basis.

Members can automatically reach VIP status by playing games regularly, and The X Factor Games will tell you when you qualify.

Standard VIP brings a number of perks: 10% bonus cashback, priority withdrawals, exclusive VIP promos, VIP support.

The Platinum VIP scheme is available by invitation only. The perks include: 10% real cashback, Express withdrawals, Exclusive VIP promos, VIP support, VIP account manager, Hospitality and VIP events, VIP welcome bonus, Birthday gifts.

As you can see, the Platinum VIP scheme offers quite a bit more. The exclusive VIP promotions have included prizes as varied as tickets to Coldplay and Adele concerts, a hospitality day at the races, and top gadgets like iPad Airs.

Having access to offline rewards is always a terrific touch at online casinos, offering more variety than just familiar online prizes like deposit matches and reload bonuses.

Look and Feel of The X Factor Games

The X Factor Games has the slick, professional design you would expect of such a high-profile brand. The logo looks just as it does on the series, and the strong contrast between reds, blacks, and whites creates a striking presentation style for The X Factor Games.

Still, The X factor Games Casino is not an extraordinary online casino, but it has an attractive look and feel, which sets the moods of players once they land on the page. It features an orange colour and a bright background, both of which dominate throughout its website.

The casino website is designed in such a way that it will be easy to navigate by any type of player, whether new or experienced. Its main page starts with the casino games on the top left corner and promotions in the middle.

Scroll down to find featured games in various categories and quick links to various parts of the casino on the left side. There is more information about the casino at the bottom end of the main page.

The different types of games are categorised clearly – Slingo, Slots, Live Casino, Casino, Instant Win etc.

Enjoy More Than 550 The X Factor Games

The X Factor Games selection of casino games comprises various categories to suit the needs and preferences of different online gamblers. It has more than 550 games to choose from, with over 100 available to play on mobile devices.

The strong filtering options make navigating the games catalogue on smartphones and tablets simple. There are Slingo games, for instance, slots, live casino games, instant win games and other types of casino games.

The most popular games in the casino are Starburst, Twin Spin, Cleopatra and Gonzo’s Quest among others. If you are a fan of slots, watch out for such amazing titles as Witchcraft Academy, Frutoids, Vikings Go to Hell and Temple of Iris among others. This is a great assortment of slots comprised of rare titles.

The live dealer casino games category features a small but varied collection. Dream Catcher, Roulette Live Lobby, Blackjack Live Lobby, Caribbean Stud Poker, Three Card Poker, and others are all available.

The Instant Win section has scratch card games for fast-paced fun. More titles based on ITV series appear, like Love Island and The Voice, though several ones based on original concepts are available too.

There are dozens of Slingo Originals titles to enjoy, as well. Slingo perfectly combines slots and bingo games. Try your luck on Deal or No Deal Slingo, Slingo The X Factor (of course), Slingo Britain’s Got Talent, Dancing on Ice, The Price is Right, and a few Slingo Boom games (which can also be found in the Slingo Boom category).

As you can see, there’s a strong ITV presence in the Slingo selection of games, with a number of the channel’s most famous shows adapted. The exclusive range of Slingo games is one of The X Factor Games’ biggest draws.

This combination of slots and bingo has proven incredibly popular, and they help to set The X Factor Games apart from their competitors.

Software Developers found at The X Factor Games

The games available have been developed by leading brands like Quickspin, Microgaming, NetEnt, Playtech, NextGen, Yggdrasil, and Slingo Originals.

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Deposits and Withdrawals at The X Factor Games

If you want to enjoy everything that this casino is offering, sign up and create an account with it. Make a deposit of real money into your account to start playing with and for real money.

The X Factor Games Casino used to process transactions in GBP only. As the site grew, The X Factor Games UK players are no longer the only ones able to play on the site.

In fact, to make deposits easily and conveniently, the casino has a number of deposit options it allows in the casino. These deposit options are absolutely safe, and players can choose their preferred payment method for their own convenience. These payment options are Visa, MasterCard, Maestro and Pay by Mobile.

The X Factor Games withdrawal times typically require 48 hours to be approved. The minimum deposit and withdrawal amount is €10.

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The X Factor Games Customer Support

The last part of The X Factor Games review will focus on customer support.

Customer support services are very important in a casino because they ensure that players are getting assisted every time they have a problem or a question. This is the only way they get to play and enjoy their favourite games here.

The X Factor Games casino offers excellent customer support services to assist its players whenever they need help and support. There are several ways through which one can get helped here.

For instance, you can send an email to the support team through and the customer support group will be quick to respond. This option provides instant help and answers and is, therefore, the best way to get helped in case of an urgent matter.

The casino offers phone support too, for players who prefer calling the support team. Their telephone number is 01597 800022.

Sadly, there’s no FAQ to help customers troubleshoot issues themselves before reaching out to the customer support department, which is a shame.

Anyway, their customer service is available between 9 am and 11 pm, seven days a week.

Check Out The X Factor Games For Yourself

The X Factor Games

The X Factor Games

star-rating 4.09/5

100% math deposit bonus for first deposits up to £100.

Sjefsredaktør: Christoffer Ødegården photo
Senior Editor 4 Articles
Chris Odegarden is a casino expert and a Senior Editor at He started his career as a journalist but moved onto copywriting and started his own company before entering the casino industry almost a decade ago. Since then, he has managed several key casino publications before joining the New Casinos team in 2018. His goal is to make information as clear as possible and to ensure that the reviews, guides and articles published are up to high standards. Odegarden is a passionate but careful gambler, which has also informed his focus on responsible gambling. He is the originator of the initiative StartTheDebate, which looks at problematic gambling, especially among children in the UK. The project lead him to Westminster where he was invited to speak to MPs to find ways to bring changes to current regulations. Odegarden continues to use to ensure that casino players can make informed choices, including producing a long line of expert casino guides to help you optimize your odds.
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