The Palaces

Very good
8.9 / 10
100% up to €100 + 50 Bonus Spins
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  • Published in

    December 2016
  • Licensed in

    United Kingdom
  • Payment Options

    Maestro, Mastercard, Neteller, Skrill, Visa
  • Casino Software Developers

    ComTrade Gaming, IGT, NetEnt, Parlay Games
  • Support service

    [email protected]
  • Pros and cons

    • Frequent periodic bonuses
    • A great casino for bingo
    • Multiple payment options
    • Spins expire in 7 days
    • Free spin winnings can only be wagered at slot games
  • Our selected feature list

    • Bonus Spins
    • No VIP Program
    • No cashback
    • No cryptocurrencies accepted
    • No registration bonus
    • No wager-free offers
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The Palaces
The Palaces

The Palaces Casino At a Glance

A new brand released right at the end of last year, The Palaces Casino, is starting to gain momentum and quickly building a reputation as a player’s favourite in the new online casinos world in 2017. It is a powered by Palatial Leisure Ltd and offers heaps of promotions at every turn.

Featuring a bold and festive colour scheme and a user-friendly interface, novice and seasoned players will get a kick out of this new kid on the block. Promotions come thick and fast, but before you even check them out, be sure to sign up and make your first deposit in order to claim your welcome bonus of 100% up to €100 plus 50 bonus spins.

There are a few things which let this online casino down, and it won’t be the biggest and best release of the year, but with a great welcome bonus, an impressive game portfolio, and a mobile casino, you will enjoy your time at The Palaces.

The Palaces Casino is a holder of a gambling license from Gibraltar and the UK Gambling Commission, and it firmly adheres to the strict policies of this license, meaning that The Palaces UK and international players will have a safe and fair gambling experience on this online casino.

Does that sound like an offer you are interested in? If you still haven’t made your mind up, just read on our expert The Palaces casino review.

The Palaces Welcome Bonus

  • First deposit
    100% up to €100 + 50 Bonus Spins

Other The Palaces Bonuses and Promotions

After you sign up to this online casino and make your first deposit you can take advantage of the somewhat generous welcome bonus. The Palaces will give you up to €250 in bonus credits by matching your first deposit 100%.

If this was all they did, we probably wouldn’t give this casino the time of day, but on top of this, you are given a respectable 50 free spins. 20 of these extra spins are granted immediately after your deposit and the rest are given out within 24 hours.

Something else that you need to be aware of is that extra spins will expire within 7 days, but they are free, so we are sure you won’t waste any time playing them. The spins can only be played on the Starburst slot game and the money you win at this online slot can only be played at other slot games.

Currently, there are three periodic deposit casino bonuses running, which will match the money you send to bankroll. These are mostly ongoing offers, although some are for a limited time only. If you make a deposit on a Saturday or Friday, there is also a competition that will send a random player to Amsterdam for making a single wager and having €10 in their account.

There is a €150 Royal Reload Bonus, which awards exactly as advertised, as well as a Refer a Friend bonus that grants €10 for every member you refer to the casino. The 15% Anytime Bonus means you can deposit anytime and get a 15% casino bonus when you play your favourite online games.

A lot of the promotions on this site give bonuses for bingo games, because it is a definite focus of The Palaces Casino, and they come with very agreeable turnover requirements. We just want to reiterate that this online casino is very worth your time if you play a lot of bingo.

The Palaces isn’t very forthcoming with information about their VIP Program, and it might seem like they don’t have one at first glance, but if you spend enough time on the site you will get an email informing you that you have been invited to The Palaces’ elite loyalty programme.

There are 5 different levels in the programme, Baron/Baroness, Lord/Lady, Duke/Duchess, Prince/Princess, King/Queen. As you progress up the levels, the titles by which you are addressed change to reflect your position in high gambling society.

Like most VIP programmes, the higher your level, the more the online casino will incentives your gambling activity. You can expect all kinds of promotions, extra spins, bonus credits, giveaways, and the casino will even reward it high rollers with trips to overseas and exotic locations.

Look and Feel of The Palaces

The Palaces has a black and red colour scheme As far as we can tell, there is no discernible theme, but this layout has been known to change from time to time around special event and holidays.

For example, last Christmas, when we first started playing at the online casino, it was covered in decorations, but now it has calmed down a little.

The featured casino games are the first titles that you will see displayed on the home page in a grid format. By clicking on the other categories listed down the side you can choose what games are displayed in this grid, but the layout remains the same.

Another interesting design feature is that the title bar is split across the top and the bottom of the screen. You use this bar to access the live casino, promotions, and other features of this online casino.

The Palaces Homepage
The Palaces Homepage
The Palaces Games
The Palaces Games
The Palaces Bonus
The Palaces Bonus
The Palaces Mobile
The Palaces Mobile

The Palaces Mobile Casino

The Palaces Mobile Casino has been optimized to work seamlessly on mobile devices. The casino has been scaled down to suit the smaller screens, and while it may look a bit different, you can expect the same high-quality gaming experience as you would if you were playing via your desktop computer.

The home page still features the rotating banner, with the selection of casino games located immediately underneath. The logo is standard without the Christmas effect, which doesn’t make much difference.

All the mobile games are featured on the main page, without any categories, so what you see is what you get. There is a basic menu right at the bottom of your screen that directs you to the Bingo, Games and Help Pages. Overall, the casino works well on your iOS, Windows and Android mobile devices, affording players on the move to enjoy The Palaces anytime, anywhere.

Play More Than 300 The Palaces Games

This section of our The Palaces review focuses on the games available at The Palaces.

The Palaces has around 300 titles, the majority of which are slot games, but there are also table games, an extensive video slot section and a range of live casino games. Some popular titles at The Palaces include are Motorhead, Gonzo’s Quest, Jimi Hendrix, Roulette, Starburst, Golden Goddess, Blackjack, All America and much more.

Enough about slots, we are sure that you are itching to hear about the table games, and you won’t be disappointed. There are high, low stakes, and just about every other variation of blackjack, roulette, and poker.

It seems like every new online casino has a live casino these days, and they have definitely lost their novelty, but a site can still make there live games stand out as exceptional and The Palaces has done that.

If these aren’t your games, you might want to take your live casino experience elsewhere, but the rooms are nice and presentable, the dealers professional, and the technology they are using is on par with the industry.

The Palaces has taken the guesswork out of what games will and won’t work on your mobile device by including a little phone ready icon on compatible games. It saves a lot of time, and we think it is a clever but simple way of making a casino mobile friendly.

The online casino itself is built on HTML 5, with elements of JavaScript, Flash and assorted CSS to control the layout. Palatial Leisure Limited runs this casino, and they are a trusted name in the internet casinos industry, so you can wager with confidence knowing that the software is up to scratch.

Software Developers found at The Palaces

If you know your online casino games you will recognise that the titles on The Palaces are from popular developers like NetEnt, IGT, and a few developers you might not be as familiar with like Parlay Games and Comtrade.

Deposits and Withdrawals at The Palaces

As we have come to expect from a new online casino there is a number of online payment methods alongside the traditional credit and debit card deposit options. Skrill and Neteller are the two recognizable e-wallets, but they also offer support for iDEAL, and Przelewy24 depending on your location.

If this all sounds like too much work, The Palaces will gladly accept the numbers on a Visa or MasterCard. The one thing to keep in mind is that you need to use the same withdrawal method that you used to make the deposit, but once you are on top of that, you are right to sign up and make a deposit to this quality casino.

There is a minimum deposit amount of €10 and €20 for withdrawals. Withdrawals are processing as quickly as possible, and you can often see funds in your account within a couple of hours.

The Palaces Customer Support

If you need to contact The Palaces quickly, the best way to go about it is through the customer support. There is live and instant customer support that runs around the clock to keep you happy.

If your query is beyond a simple live chat, you might want to send an email. Annoyingly, it can take a really long time for them to get back to you, and they might just refer you back to the live chat.

If this happens, our advice is to pick up a phone and call their customer service, but make sure your question hasn’t already been answered in the FAQ or how-to guides.

Additionally, you may get in touch via email, telephone, post or even via social media as the casino is active on both Facebook and Twitter.

Check Out The Palaces For Yourself!

Gustavo New Casino Editor

About the Editor: G. H. Moretto

G. H. Moretto is the Editor at New Casinos and an expert in advertising and casino content with a passion for blackjack tables. He has managed research, content writing, translations and holds a degree in Social Communication with honours in Advertising, bringing to the table a decade of experience in the advertising and online gambling industries combined.
100% up to €100 + 50 Bonus Spins
  • Frequent periodic bonuses
  • A great casino for bingo
  • Multiple payment options
  • Spins expire in 7 days
  • Free spin winnings can only be wagered at slot games
Very good
8.9 / 10
The Palaces logo
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Closed - This casino is not operating anymore, but we strongly recommend: ZenBetting


Very good
8.4 / 10
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