The Gold Lounge
Published inApril 2019
Licensed inGibraltar, United Kingdom
Support service[email protected]
Pros and cons
- Good Bonuses and Promotion
- Friendly supportive staff
- User-friendly interface
- Many restricted players
- No US players
Our selected feature list
- Bonus spins
- VIP program
- No deposit
- Wager free offers
The Gold Lounge Casino At a Glance
The Gold Lounge is operated by Nektan, a well-respected company with years of experience in the iGaming industry. The brand has a number of new online casinos under its belt, and its services include a white label casino platform (Evolve), game distribution and more.
The Gold Lounge is licensed by the UK Gambling Commission and the Gibraltar Gambling Commission, ensuring that The Gold Lounge UK and international players can have a safe and fair experience when playing on the site.
Safety and security are of utmost concern for players who wager on this platform. That is why the casino financial and private information remains 100% confidential and secure when playing at the platform.
The Gold Lounge Casino has a sophisticated touch and a stylish feel. The team behind the site has achieved this mostly with its elegant colour scheme (contrasting gold and black brilliantly), while the user-friendly layout will be familiar to any players with experience of Nektan’s casinos. The Gold Lounge is designed for mobile players, and it’s easy to navigate on screens of all sizes.
While it might be a new casino to emerge in the market, you will still find plenty of your favourite games. The casino has a collection of over 450 games most of which are powered by software providers such as Yggdrasil, NextGen, NYX, Microgaming, NetEnt among others.
There are multiple promotions to try and hundreds of games too, so what else does The Gold Lounge deliver? Let’s find it out in this The Gold Lounge casino review.
The Gold Lounge Welcome Bonus
First depositUp to 50 Bonus Spins or Up to £200 cashback
Other The Gold Lounge Bonuses and Promotions
This casino offers plenty of casino bonuses to its players. When you sign up to the website for the first time and make a deposit, you will get up to 50 Bonus Spins or up to €200 cashback. To claim the welcome bonus players, have a chance to choose how much they put on their account on their first deposit.
Note that the bonus fund carries a wagering requirement of 40 times the sum of the bonus amount and deposit.
20 Extra Spins with €10 1st Deposit
50 Extra Spins with €20 1st Deposit
20% up to €200 Cash Back on Losses with €50 1st Deposit
Once your match bonus has been credited, it will remain valid for 28 days. If you don’t complete the wagering requirement in this period, the deposit will be removed from your account.
Apart from the welcome bonus, there are plenty of promotions players will find useful. For instance, there is the Cashback Thursdays where players get 10% cashback up to €50. You must opt-in to take advantage of this bonus and the minimum deposit is €20, while a minimum loss of €/£25 is required to qualify, too.
Happy Hour is available between 6 – 10 pm on specified dates and awards you 20 bonus spins when you deposit €20. Happy Hump Day provides you with 25 bonus spins for the Asgard slot game when you deposit €20. This is valid for seven days after activation and there’s a wagering requirement of 20x.
If you are a loyal player, The Gold Lounge casino rewards you with a VIP status. There are four VIP levels through which to progress — Silver, Gold, Premiere, and Gold. Your rewards increase as you advance.
The status also comes with plenty of benefits including higher deposit limits, faster withdrawal times, special gifts and exclusive promotions and reloads. To earn the VIP status, you should have deposited a minimum of €2,000.
Look and Feel of The Gold Lounge
What strikers any player visiting the site for the first time is how easy it is to get started on the platform. First, the registration and login buttons are placed at the far right on your screen with all the other games displayed below.
There is also a navigation tab at the left side of the screen where you can search your favourite game by category and software provider.
Try More Than 450 The Gold Lounge Games
You’ve been waiting for this section of our The Gold Lounge review, right? Without further ado, let’s see the game portfolio of this online casino.
The Gold Lounge features 450 games from some of the most well-known, well-respected casino software developer brands.
Slot enthusiasts will love the exceptional choice of 5-reel video slots and 3-reel slots that will multiply their bonus rounds and pay-lines. Some of the popular titles in this category include Fortunes Of The Dead, Plants Of The Apes, Gonzo’s Quest, Starburst among others.
There is also the option of progressive jackpots that can pay-out life-changing jackpots in one spin. If you’re not into slots, you can find table game classics such as Texas Hold’em, Oasis Poker, Roulette and Banco.
Players who love the excitement of land-based casino will definitely enjoy the live dealer games at the Gold Lounge Casino. The games are broadcast in high definition and you can interact with the live dealers in real-time just as you would on a land-based casino.
Some of the common live game titles include Dream Catcher, Football Studio, Dragon Tiger, Caribbean Stud and Three Card Poker.
Whether you are using a mobile device or desktop the games offered at the casino have great graphics and work flawlessly.
Software Developers found at The Gold Lounge
The Gold Lounge Casino is powered by plenty of software providers including Evolution Gaming, Big Time Gaming, Microgaming and Scientific Games, Yggdrasil, NextGen, Microgaming, NetEnt and Nektan to name a few.
Deposits and Withdrawals at The Gold Lounge
This casino has a straightforward procedure on how to make deposits and withdraw your winnings. The Gold Lounge members can choose to make transactions through the following methods:
Transactions can be processed in GBP, EUR and NOK. Withdrawals are approved within 24 hours.
When making deposits using Boku a 15% fee will be deducted from the mobile deposits. With the exception of Boku, you will not be charged when making deposits using other payment methods.
It’s however important to note that the casino isn’t responsible for any charges levied by your payment provider or bank. The minimum amount you can deposit in your account is €15 using Boku and €10 for all other payment methods. It is also possible to set your daily deposit limit. However, the maximum amount depends on the payment option you have chosen.
Deposits made via Visa and MasterCard are subject to online verification by the verified Visa service (VBV) or 3DSecure code service. Withdrawals take up to three days to be processed with another three working to be credited back to your card.
The Gold Lounge Customer Support
The Gold Lounge’s customer support is available through email, telephone and live chat. Gold Lounge Casino has an incredible support team that handles all your issues promptly.
You will always get the help you need 24/7 via email at [email protected] or telephone +44- 203- 876-2795. Note that when contacting support via live help or telephone you have to state your name and email address which you used to register for an account at Gold Lounger Casino.
When doing so via email ensure that the message is sent using an email address registered on your casino account. If you send using any other email account, the support team will not be able to respond. Also, email communication may not be secure so it’s advisable not to include your full credit card number or password.
Alternatively, Nektan has included a large FAQ covering a huge range of topics. You can read up on registering with the casino, on-site security, making deposits and withdrawals, and much more.