Published inSeptember 2020
Licensed inMalta, United Kingdom
Support service[email protected]
Pros and cons
- MGA/UKGC/SGA licenses
- Huge live casino lobby
- Generous loyalty scheme
- Low minimum deposit
- Slow withdrawal process
- No phone support
Our selected feature list
- Bonus Spins
- VIP program
- No cashback
- No cryptocurrencies accepted
- No registration bonus
- No wager-free offers
Queenplay At a Glance
Welcome to Queenplay, owned by Marketplay Ltd and operated by Aspire Global. Two names associated with quality and fun. Which serves up a stable and exciting platform.
This latest online casino is regulated by the MGA license and has over 500 awesome games for you to choose from. These include slots, keno, bingo, scratchcards, table games, and a bustling live casino.
Once you’ve signed up you’ve got access to a regal welcome offer made up of Queenplay free spins and a beautiful bonus match. You can then climb the loyalty ladder and receive Queenplay no deposit bonuses, cashback, and more goodies to enjoy.
Carry out your payments with reliable, free, and familiar methods. and benefit from a trusted team of experts on hand around the clock to support you along the way.
Queenplay Bonus Offer: 100% up to €200 + 100 Extra Spins
Make your first deposit and you’ll get a match-up casino bonus, and a handful of Queenplay 20 bonus spins. We must admit this isn’t the most attractive welcome offer we’ve seen, but for your 2nd and 3rd deposits you’ll get a total of 80 spins.
First deposit100% up to €1,000 + 200 Spins
The good news is that there aren’t any limits imposed on these offers, so what you wager and win you can keep. The wagering requirements are a standard 35x too, which is a common amount for many online casinos to offer.
- Minimum deposit: €10 for the first deposit and €20 for the 2nd and 3rd deals.
- Wagering requirements: 35x.
Relevant T&C’s: Bonus spins valid for 1 day after crediting your account. Offers apply for new players only. Bonus funds must be wagered within 21 days. Please read all other related terms before claiming offer.
Other Queenplay Bonuses and Promotions
At the time of our Queenplay reviews, there weren’t that many regular deals and bonuses for us to check out. This is a shame as these extras are what keep us all coming back for more. There is a very generous loyalty scheme though which is worth sticking around for.
There’s at least one of these available every month, and they offer you a daily Queenplay casino bonus, extra spins, and deposit matches.
This one’s fantastic for regular players, with 7 levels to make your way through. You’ll get some juicy Queenplay free spins no deposit required, just for progressing onto each next stage.
Points can be earned with your real money wagers in any game, and the benefits are huge. Faster withdrawals, daily handouts, monthly cashback, and so much more that we couldn’t fit it all into this review!
Queenplay Withdrawal Review
Getting hold of your winnings is done in 3 simple steps, select the casino payment provider, enter in the amount, and confirm. The downside is that you will need to wait up to 72 hours for the monies to be processed by Queenplay.
You can reduce this huge waiting time to 2 days if you opt to use an eWallet. But even still, it’s a long wait time.
The positives are that you won’t pay any fees to carry out your transactions through. And there are multiple currencies on offer for international players.
- Standard currencies accepted: AUD, CAD, CHF, DKK, EUR, GBP, HKD, NOK, NZD, SEK, SGD, PLN, THB, USD, YEN, and ZAR.
- Minimum deposit amount: €10.
- Minimum withdrawal amount: €20.
Deposits & Withdrawal Methods Available at Queenplay
The variety of options available are great, and you’ll likely be familiar with most of these. Queenplay obviously understands that we all have different needs when it comes to payments. But whichever option you go for, you’ve got the backing of multiple layers of security.
Skrill and Neteller users can also enjoy the welcome offer and any other bonuses on-site, without penalty.
Enjoy 500 Queenplay Games
We were a bit disappointed by the total amount of games on offer at this brand new casino. Whilst 500 is still a decent amount, we would like to see more. Though you can choose from slots, bingo, keno, scratchcards, table games, and a live casino.
The lobby is easy enough to get around and you can expect to see all the new casino games on offer under their own header. You can filter out what you need by game name or provider, which is always a useful tool.
The variety of slots on offer are good, and you’ll have no trouble finding the classics or something brand new to try out. It would just be better to see more of them available.
You will need to search manually for the jackpots by game name, unfortunately. It would be better to see these under their own header in the main lobby. There’s only a small selection though with a couple of progressive network games on offer.
There are a couple of hundred live dealer games to satisfy live fans with. And most of these are provided by Evolution Gaming, which means that you can expect a truly immersive and spectacular experience. There are lots of blackjack, baccarat, roulette, and poker tables to choose from.
With prive/ VIP options, various languages, different stakes, and a dazzling selection of live variants. You will no doubt be entertained to the max!
Software Developers Found at Queenplay
You can expect nothing less than a great range of game providers thanks to the association with Aspire Global. If you like discovering new Play’N Go casinos then you’ll like the huge amount of games on offer from this quality provider. Expect to see the likes of Book of Dead, Gemix, Moon Princess, Street Magic, and Sabaton.
But amongst the list of developers, you’ll see all your favourite studios. Plus some less well-known companies like Barcrest, Thunderkick, and Playtech.
Look & Feel of Queenplay
As you can expect, this new casino has a royal theme to it. With lots of pink and purple colours, you’ll see a few images of a Queen pop up here and there.
Nothing is distracting though and everything feels like it’s in the right place. The menus that you’ll need are at the top and bottom of every page. You’ll also be able to see a constant feed of regular winners on site, to the right of the lobby.
Licenses & Restricted Countries
Aspire Global operates Queenplay and this means that the site is covered by the MGA, UKGC, and SGA licenses. Players can therefore expect to feel incredibly safe, protected, and reassured. Games will be regularly tested for fairness, as will all other aspects of the casino.
There are quite a few restricted countries though thankfully there’s a Queenplay UK site for players to sign up to.
Restricted countries: Austria, Belgium, Bulgaria, China, Cyprus, Denmark, Portugal, France, Spain, Turkey, USA, India, Brazil, Italy, Russia, Greece, Hungary, and Romania.
We always like to test out the support agents, and a number of us did this for our Queenplay casino reviews. We all agreed that the team were fast to answer us, and they gave informative and helpful answers. You can also reach out to the casino customer service by email or a contact form on site.
There is an extensive range of FAQs available which you can access through the help button at the top of any page. And you can get support in a variety of languages.
- Support Languages: English, Norwegian, Finnish, Swedish.
- Opening hours: 08:00 – 00:00 CET.
- Phone: No.
- Live Chat: Yes.
- Email for general queries: [email protected]
1. Who owns Queenplay?
Marketplay Ltd who operate under the jurisdictions of Malta. Aspire Global International Ltd operates the platform on a white-label basis.
2. Where is Queenplay based?
They are based in the country of Malta, EU.
3. What kind of bonuses can I get?
You can claim a 3 step welcome offer with your first 3 deposits, there are then monthly promos and a generous VIP scheme to join. This offers rewards like Queenplay no deposit bonus spins, cashback, birthday bonuses, deposit matches, and handouts.
4. What are the wagering requirements?
35x on all bonuses, unless specified otherwise.
5. Can I play with cryptocurrencies?
Not at the moment, though there are several different standard currencies available.
6. Is there a mobile app?
There isn’t a downloadable app available currently. But the site has been developed so that it can be enjoyed on all mobile devices. You just need to launch a mobile browser and off you go.
7. Is Queenplay legit?
Definitely! There’s nothing to worry about when it comes to playing here. Aspire Global is licensed by three of the strongest gaming authorities in the world. The MGA, UKGC, and SGA. The site also uses the most up to date security technology and encryption methods to keep both your details and payments safe.
8. What is the max bonus bet permitted?
The maximum you can bet per spin is €4.
9. How long will it take before my withdrawal is processed?
It can take up to 72 hours to process your request.
10. Are there any no deposit bonus spins for sign up?
There aren’t at the moment but the casino has a welcome offer worth up to €200 with 100 extra spins to claim.