AwardsBest Casino 2018 Finalist
Published inApril 2018
Support service[email protected]
Pros and cons
- An elegant casino with a wide selection of casino games in various categories
- An exciting welcome bonus for new players
- A VIP club with amazing benefits available
- The customer support service is available for only a few hours a day
Our selected feature list
- Bonus spins
- VIP program
- No deposit
- Wager free offers
Genesis Casino at a Glance
Genesis Casino is a new online casino with a very attractive and easy to use website. The casino is blue and purple, featuring a strong dark background, colours which dominate throughout the website. The website is pretty simple and therefore very easy to navigate.
The casino has so much on offer including over 1300 games in various categories such as slots, jackpots, live casino games, table games among others. These games have been powered by top quality game provides in the casino industry.
The Genesis Mobile Casino allows players to enjoy their favourite games even when on the go. In case of a problem, or issue, you can contact the support team through email. Pages load quickly, which is impressive considering the intricacy of Genesis Casino’s design.
They make a point to invite your feedback and questions, and reinforce the space theme by referring to their support team as ‘ground control’. It’s a small touch, but important, and is reflected on other pages: the entire site’s text has an adventurous tone, referring to your time at Genesis Casino as a ‘journey’ and an ‘exploration’. How well does this end up actually working? Continue reading our Genesis Casino review and find out.
Genesis Casino Welcome Bonus
First deposit100% up to €100 + 300 Extra Spins
Genesis Casino’s welcome bonus package is decent, but not quite as generous as those at some competing casinos. The first deposit you make (minimum £10) will be matched 100%, up to a maximum of £/€100. You will be given 300 Extra Spins on Starburst too, an appropriate choice tying in with the casino’s cosmic theme. Genesis Casino makes it easy for newcomers to redeem this bonus, with a simple step-by-step guide. The Extra Spins are not delivered in bulk, though: 30 will be available from noon (GMT) for the first 10 days of your membership.
Other Genesis Casino Bonuses and Promotions
Genesis Casino only offers two other casino bonuses, but they’re solid enough to provide an incentive to keep coming back. Their Lightspeed Monday provides you with extra spins every week: all you have to do is deposit and wager at least £10 between Thursday and Sunday. The extra spins will be added to your account on Monday, and apply to different games every week. Do note that these are bonus spins and not Genesis Casino free spins.
The other bonus, Weekly Bonus Mission gives you a 25%match on your spends, provided you make at least two deposits from Monday to Thursday amounting to no less than £50 in total. If you qualify, you will receive the bonus money on Friday. Again, the sense of this being a ‘mission’ ties in with the theme of adventure and exploration found throughout the casino.
Look & Feel of Genesis Casino
Genesis casino is a great looking online casino with a strong dark background plus blue and purple colours dominating throughout the website. These are what set the mood for players once they launch the website.
The casino feels classy and homely too. Other than its look and feel, the casino is pretty simple and very easy to go through. Players will quickly get what they are looking for, including newbies.
At the top of the main page is a navigation button on the left side, an all games tab and a signup, login, search and help buttons on the right side. Below that is a bold welcome offer with a prompt to join the casino below it.
Scroll down to see the jackpot winners and the amount of money players are betting for on jackpot games. Games in various categories appear right below that, starting with the live casino games. At the end of the main page is more information about the casino and more tabs.
Play Over 1,300 Genesis Casino Games
There are over 1,300 games offered at Genesis Casino, which is a brilliant number of casino games to keep any player entertained for a very long time.
Games are classified into various categories to make it easy for players to choose the ones they prefer to play at any given time. If you are a fan of slots for instance, there are plenty of video slots to keep you enjoying and winning for instance Starburst, Book of Dead and Lady of Fortune.
There are plenty of table games too, such as Blackjack Classic, Advanced Roulette and Texas Hold’em. You can try some live casino games too, in order to play against real players in real time from across the globe. Jackpot games will give you a chance to enjoy more winnings. If you want to try out some new games, look out for such games as Dragon Tiger, Baker’s Treat and Hotline.
Software Developers found at Genesis Casino
Some of the best software providers in the industry power Genesis Casino including some of the industry leaders like Microgaming and NetEnt. This makes this a great casino to start playing from if you want to enjoy the best games and slots the industry has to offer.
NetEnt is a highly reputable company because of the thrilling slot games it offers such as Starburst and Gonzo’s Quest. Microgaming is quite popular too, and one of the best slots providers in the industry. You will enjoy such games as Immortal Romance from the company.
Deposits and Withdrawals at Genesis Casino
Genesis Casino accepts the following currencies: GBP, EUR, USD, NOK, SEK, CHF, CAD, AUD, ZAR, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, NYZ, MXN, NGN, BGN, HRK, HUF, PEN, KRW, UAH.
Genesis Casino processes various online payment methods. This includes transactions via:
Do note that not all payment methods can be used for withdrawals and that the Genesis Casino withdrawal times will vary based on the method you use.
Genesis Casino Company Info and Licenses
Is Genesis Casino safe? Absolutely! They are owned and operated by Genesis Global Limited, and is as the name suggests their key brand. This is a Malta-based brand started in 2014. They operate other gaming sites alongside Genesis Casino, and have achieved great success since they were founded. Genesis Casino UK is licensed by the UK Gambling Commission, while the rest of the European operations are under the Malta Gaming Authority.
Genesis Casino Customer Support
Genesis Casino’s team is committed to providing outstanding customer service, with telephone, live chat, and email support all available. A comprehensive FAQ covers lots of important topics, such as registration, your account, security, making deposits, and more.
It’s well-designed and simple to navigate. Separate phone numbers are provided for UK and European players, while three email addresses are available (one for queries, a second to submit your verification documents, and a third for complaints). No operating hours are provided for the customer service, though, which is a shame.
- Live Chat: Yes
- Email: [email protected]
- Phone: 0800 755 5348 (UK members)
Check Out Genesis Casino for yourself!
18+, Responsible Gambling