Published inOctober 2016
Licensed inMalta, United Kingdom
Support service[email protected]
Pros and cons
- Excellent Welcome Bonus
- Exciting VIP Loyalty Program
- Good variety of casino games available
- No Live Chat Available
- Limited payment options
Our selected feature list
- Bonus Spins
- No VIP Program
- No cashback
- No cryptocurrencies accepted
- No registration bonus
- No wager-free offers
Queen Vegas Casino At a Glance
When you first sign on Queen Vegas Casino, you will notice that it does not have the flash that is so common in new online casinos. Instead, it features different shades of soft pink on the background with a welcome message from Queen Vegas herself, Mary Chip.
Mary Chip, a beautiful Charleston dancer that is escorted by a handsome gentleman, plays the role of the queen. They welcome you with a neat interface displaying the essential information regarding the casino bonuses, games, payment methods and customer support.
As you scroll down the page you come across the welcome bonus package in detail and the software developers presented in a great way through a graphic icon display. The clear Sign-up option on the top of your screen helps you proceed to a quick registration that only takes a few minutes.
The main game categories such as the online slots and the classic table games are provided and there is a Live Casino as well. You can find the same gaming portfolio to operate competently in every mobile device and in any screen-size meaning phones, tablets and small laptops.
Last to point out is the Winners section that you will find at the bottom of the main page that shows the winning amount, the particular game and the date it took place.
Is Queen Vegas Casino safe? The site is licensed to operate its gambling services under the UK Gambling Commission and it firmly adheres to the strict policies of this license. Vegas Queen Casino UK players will be able to play safely on this site.
Keep reading our detailed Queen Vegas Casino review to learn more about it!
Queen Vegas Casino Welcome Bonus
First deposit150% up to €100 + 25 Bonus Spins
Other Queen Vegas Casino Bonuses and Promotions
Queen Vegas Casino bonus focuses on Extra Spins alone. When you sign up, you will receive a 100% with one extra spin per €1 spent. On your first deposit, you can win up to 25 Extra Spins on the game Ninja Master.
To claim the package, you need to make a minimum deposit of €20 and for withdrawing the bonus money and any winnings from it you will have to meet within 30 days the necessary wagering of 25 times. In order to benefit from this bonus, the bonus code QVBONUS should be used.
There are more to be found at Queen Vegas Casino. Being the hostess, Mary Chip knows how to keep you happy offering you ongoing promotions in the form of Daily Picks. Keep playing as you do and you will get benefits by deposit bonuses, double up ones, bonus and Mega spins as well as combo offers.
There is a VIP Loyalty Program in Queen Vegas Casino and it is known as the VIP Club. To move up the different levels, players will need to accumulate points on a monthly basis. There are six levels that one can aim to reach, the first being bronze, then silver, gold, platinum, diamond and red diamond.
The last two levels are known as Executive Levels and it is here that luxurious casino bonuses abound and the chances of winning big money.
The more you move upwards, the more benefits and rewards you get. Speaking of which, these exclusive benefits can be cashback for every single bet you make, dedicated and professional personal VIP account managers, regular invitations to exclusive events and promotion offers, guaranteed cashback for testing new games, VIP Lounge FAQ and so on.
Look and Feel of Queen Vegas Casino
This is a website that is quite simple, and the layout is very different from what you can expect in an online casino. It has a lady themed pink background that has both a dark and a light section.
When it comes to navigating on the website, the top of the website features a welcome from Mary Chip, who is Queen Vegas. As you scroll down, you will see a horizontal navigation bar where you can make a choice between the bonuses, promotions, games, payments as well as reach out to support. Scroll lower and you will find the games that you can play.
These are divided into categories including slots, video poker, roulette games, card games, live casino and jackpot games. The only issue with this website is that there is no way to search the games except by category, which means that you can spend a considerable amount of time scrolling through to find your favourite.
All in all, this website is quite muted and decidedly feminine in both the colours used and the layout.
Play More Than 270 Queen Vegas Casino Games
The gaming portfolio at Queen Vegas is more or less complete, offering more than 270 casino games covering most of the game categories.
There are numerous online slots, progressive jackpots, scratch cards, video poker, table card games, roulette and live casino games. For those who are seeking more traditional games, there are roulette and card games to choose from as well. For the feel of a brick and mortar casino, Live Casino games are also available.
You will find them at the front page and at the separate games section of course, and you can sort them by your favourite and by category. A helpful option is that there is a practice mode on each game so you can try it out before playing for real money.
One feature that is really missing is the information provided on each game. We have noticed that players use it to get to know more about every game but unfortunately, they cannot find it here. Another thing that we would also like to see is a search option that allows you to find the game you want right away.
Software Developers found at Queen Vegas Casino
Queen Vegas Casino is proud to be provided by a relatively large number of software developers. We say this because they are evidently displayed on the main menu with a really cool photo. It is 11 of them in total, including the most popular like NetEnt and Microgaming that most of the players seek.
Take a look right here at the complete list: Evolution Gaming, Aristocrat, Bally, Merkur, Amaya, NYX, Williams Interactive, GVG, Barcrest, NetEnt and Microgaming.
Deposits and Withdrawals at Queen Vegas Casino
It is important to know about deposits and withdrawals, which is why we covered it in this Queen Vegas casino review.
Queen Vegas Casino offers a number of payment methods that you can manage your funds. You can carry out transactions using the 11 following options: Mastercard, Visa, Skrill, Neteller, Fast Bank Transfer, Paysafecard, WebMoney, EcoPayz, PayPal, ePRO and Trustly.
Keep in mind that all the above methods come with specific details on how to use them and that you have the chance to set the deposit limits when you sign up. The casino processes all cash outs the same day upon request, but any winnings over the value of €5,000 may take up to 5 business days.
The maximum winning amount that a player can withdraw is €10,000 each month while the maximum withdrawal amount per transaction is €5,000. Queen Vegas supports a number of currencies as well, being USD, EUR, CAD, AUD, SEK, DKK, NOK, RUB and ZAR.
Queen Vegas Casino Customer Support
At the peak of your gaming experience, you may have some issue that needs to be addressed. In this regard, you would need to get in touch with support staff for help. There are two ways for you to get the help you need while you are on this website.
The first is by using the phone option, where you can reach someone 24 hours a day, 7 days a week. The number is: +02 03 150 0852. One fun feature of the phone support option is that you can face time during your call. We really liked the Facetime function provided at the phone option, but we would also like to mention that there is neither a call back function nor a live chat one.
The second is to get in touch with some support staff through email at the address [email protected] This website does not have a live chat option.