Moon Games Casino
Published inJune 2013
Licensed inGibraltar, United Kingdom
Support service[email protected]
Pros and cons
- £10 extra money on first deposit
- Exciting promotions
- Many software developers
- Customer support not 24/7
- Long withdrawal completion time
- Limited games portfolio
Our selected feature list
- Bonus spins
- VIP program
- No deposit
- Wager free offers
Moon Games Casino At a Glance
This online casino boasts over 300 casino game titles, all divided into categories for easy and swift browsing, including Slot Games, Tables and Cards, Jackpots and a LiveCasino for those looking for a dash of realism to the entire experience.
You can have your pick of the best online slots, scratch cards, blackjack, roulette, and poker games, while the live casino offers an immersive gambling experience without leaving the comfort of your home.
This diverse games lobby is ideal for both new and experienced players alike, as you will find a combination of luck-based and skill-based games that will appeal to all. The neat layout on the homepage will help you identify all the games in an instant.
Last but not least, Moon Games Casino is a company owned by Cassava Enterprises (Gibraltar) Limited. This company is issued by the Government of Gibraltar in order to operate its online casino services across the EU, while Moon Games UK is also regulated by the UK Gambling Commission so as to operate in the UK territory under strict policies but also with a valid and prestigious license.
Has this online casino piqued your interest? If you are still unsure, we suggest that you read our detailed Moon Games Casino review.
Moon Games Casino Welcome Bonus
First deposit100% up to €100 + 10 Bonus Spins
The Wheel Prizes are:
- 555 Starburst Spins
- £50 Bonus
- 100K Coins
- 100 FS – 25 X 4 days for 4 different games (Starburst, Stampede, Jumanji & Temple of Iris)
Relevant T&Cs: New players only. Valid until further notice. Min deposit £10 for 1 spin on the Moon Games Wheel. Wheel odds vary between prizes include 555 Free Spins [FS], £50 Games Bonus, 100 FS or 100,000 Coins. FS wins granted in Games Bonus [GB] after all FS used (FS valid for 3 days). GB valid on selected games only. Wagering requirements [WR]: 85x GB funds. WR vary by game. GB wins cap: £100 + initial bonus amount. UK: deposit balance can be withdrawn at any time. 18+.
Other Moon Games Rewards and Promotions
Then there is the weekly Battle of the Slots that gives you a share of 1,000 free spins, as well as the Pandora’s Box that offers deposit bonuses and mystery extra gifts.
We should also indicate the VIP Loyalty Programme here at this online casino that rewards your devotion in the best way. Being a VIP member you can enjoy benefits like a personalised VIP Account Manager, cashback, personalised gifts, extra free spins, seasonal bonuses, as well as special gifts like high withdrawal limits and low wagering amounts among others. However, it is by invitation only so keep playing as you do.
Look and Feel of Moon Games Casino
Featuring a dazzling blue casino background, players will immediately get an out-of-this-world experience as you browse the website, which has been designed to be simple, straight-forward and incredibly user-friendly.
The look and feel of this web casino are quite simple, yet effective in delivering a powerful message. The welcome bonus and important information come to the fore by use of large, bright font, so that you always remain in the know.
Play More Than 300 Moon Games Casino Games
We were not really impressed by the casino games portfolio here at Moon Games. However, the diversity of the 19 different software developers that dazzled us since it is among the most we have seen in the industry so far. The portfolio includes more or less 300 casino games, most of which are online slots even though you will also find other game categories.
You will find all of them divided into two main categories in the homepage, the Slots and the Casino. You will be able to filter the Slots by newest, hot (popular), progressive pots and scratch while you can also sort the Casino by cards, roulette and live games.
You are also given the search option as well as game info on each casino game; however, you are not allowed to try out the games for free.
Software Developers found at Moon Games Casino
We have mentioned above that online slots is the main focus of MoonGames. You will find prestigious game developers like:
Deposits and Withdrawals at Moon Games Casino
We were really amazed to find out that Moon Games Casino supports all currencies, which means that the most common of them, GBP, EUR and USD are available for use.
Regarding the payment methods, you can manage your funds in various ways as you can use the deposit and withdrawal options. You will even be able to deposit via your mobile phone since you are given the Deposit By Phone option that allows you to charge your billing network.
The minimum deposit that you can make is €10, a low limit compared to the market standard, while the maximum amount of deposit is set at €5,000 per day, €10,000 per week and €25,000 per month.
As far as withdrawals are concerned, there is a pending time of 24 hours that you are allowed to cancel a withdrawal, while the completion time of the whole process can range from 4 to 10 business days depending on the payment option you have used. The minimum amount that you can withdraw is €30 while the maximum is set at €5,000 per day, €10,000 per week and €20,000 per month.
- Currencies: All currencies available
- Minimum deposit: £10.
Moon Games Casino Customer Support
There is a ‘Help’ button on the top right corner of the website that you have to click for any problems you have. At first, you will see the FAQs section that does not include that many questions, however, they will give you the proper assistance.
There is also a Getting Started option that will help you take your first steps into the casino. if those are not enough for you, you will have to contact the casino directly using the available ways, nevertheless, we should warn you that they are not available on a 24/7 basis.
New Casinos suggests you use the Live Chat function first, a really great feature that will give you help instantly. Alternatively, you can give them a call at the toll-free number, which is awesome because you will not be charged for such direct help.
Moreover, you can send them an e-mail at various addresses regarding your type of query. Simply follow the links and details below:
- Live Chat: Yes.
- E-mail: [email protected] or [email protected] or [email protected] (for each section)
- Phone: 0800-279-3222 (UK free calls) or +44-203-544-6731 (outside UK) or 0800-680-0638(VIP Hotline)
- Opening Hours: E-mail: 24/7 / Phone: 09:00 am – 13:00 am / VIP Hotline: Sunday – Thursday 08:30 – 17:00