- Extensive VIP Bonus Package
- Flexible Money Transfer Policy
- Fast and Simple Customer Services
- Lackluster interface
- High Wagering Limits
Jackie Jackpot casino puts together a diverse collection of casino games and a simple and easy-to-use platform. It has a modernistic theme with a simple blue background and a concise list of carefully selected casino games. Jackpot casino has a very flexible deposits and withdrawals policy – meaning money transfer at Jackie Jackpot casino is quick and easy. These factors, coupled its robust customer services, which include a responsive live chat during operating hours, makes Jackie Jackpot a fresh addition to our list of top web casinos.
Bonus Welcome Package
Bonuses: Rewards & Promotions
Jackie Jackpot has an elaborate VIP loyalty program with seven levels of members; Free, Bronze, Silver, Gold, Platinum, Premium and Prestige. Anyone above bronze is entitled to Exclusive VIP live tournaments and free casino games every Sunday. Platinum, Premium and Prestige members can avail express cash withdrawal process, with guaranteed 24-hour cash-outs. There is also a higher withdrawal and deposit limits for the top three categories and players in these categories are entitled to superior customer service through a personal account manager. All levels have different kinds of birthday bonus, with increasing bonus amounts for each increase in level. The last three levels have monthly bonus policy with Platinum members getting one bonus each month, Premium two bonuses each month and Prestige three each month.
VIP bonuses are unlocked by placing more and more bets, which is recorded through a metric called points. Each level has its required points; Bronze (10 points), Silver (350 points), Gold (60 points), Platinum (1000 points). The last two levels, i.e. Premium and Prestige are by invitation only.
Jackie Jackpot issues a straightforward 100% bonus up to €200 on your first deposit. To qualify for this bonus, you need to deposit €10. This welcome bonus has an expiry date of 21 days and a wagering limit of 25 times.
You will also win 20 Extra Spins on your first-day deposit while for the second and third day, you will get 40 Extra Spins each day on a minimum deposit amount of €20. You can use your Extra Spins
in any of the games listed at the Internet casino. Free casino games are also subjected to 25 times wagering policy and are valid for 1 day.
Look & Feel
The look and feel of Jackie Jackpot is pretty basic. On the very top, you have three important tabs. On the right side, you have the Login and Open Account buttons. Besides that, you have an option to change the language of the website and since the casino targets pan-European players, you have 5 pre-set languages; English; Swedish, Finnish, Norwegian, Dutch.
Two additional widgets can be found at the end, projecting the monthly and weekly jackpot winners in native currency. A link to the game is provided along with time and date of winning. Beneath these widgets is the customer support bar, showcasing a phone number and a live-chat link.
Jackie Jackpot has an astute collection of casino games themes and tastes arranged in rows of four; Popular, Slots, Casino and All. This internet casino has its focus on online slots with 125 online slot casino games, followed by eight casino games in the “casino” category – roulette (3 casino games), baccarat (2 casino games) and blackjack (1 casino game). Video Poker casino games like Jacks or Better and Joker Poker also are featured under the casino section.
Navigation is a bit slow with no inbuilt search engine or filters, but the arrangement and the presentation of the casino games are cohesive. The casino offers little information on the respective casino games and it lacks a review section and how-to-play manuals for individual casino games. This internet casino has two interactive boards where the weekly and monthly top jackpots are constantly streamed. The amount of jackpot won, the game and the time of winning are mentioned in this list.
Casino Software Developers
The core gaming base is provided by developers like Amaya, Microgaming, NetEnt, IGT, PlayN Go and NeoGames, but the lion’s share goes to NetEnt which runs about 80 casino games out of the total (132). The most popular casino games at Jackie Jackpot from NetEnt are Football Star, Guns N Roses Online Slot, Drive Multiplier Mayhem, KOI Princess, Mythic Maiden and Jack Hammer 2.
Other popular software developers are also present with up to 3 casino games each. NeoGames has Monaco Glamour, while IGT has two casino games, Kitty Glitter and Cash Coaster. Amaya has three listed casino games; Fortunes of the Amazons, Monte Cristo, and Moon Temple. Microgaming too has its presence felt with its all-time favorite casino game, Bikini Party Online Slot.
Deposits & Withdrawals
After successful registration and login, you will find a “cashier” tab, which further opens up a “deposit” link, and on clicking it, a full list of deposit options will be displayed on the left side. Card payments can be made through VISA, Maestro, MasterCard and Carte Bleue. Funds can also be sourced from online payment services like Moneybookers, Neteller, Ukash, Paysafecard, iDeal, EntroPay, Giropay, and Poli. This web casino also accepts Online Bank Transfer and Wire Transfers from your account. It takes a maximum of 5 days for the amount to be reflected in your account.
Withdrawals can be made by clicking on the “cash out” button under the “My Account” tab. Withdrawals are processed through Wire Transfers, Bank Drafts and via e-wallets like Skrill (MoneyBookers) and Neteller. Cash outs can’t be forwarded to MasterCard or Visa cards.
After selecting a withdrawal method, you must submit an online form with your account details. The minimum amount for withdrawing is jackiejackpo jackiejackpot €10 and the maximum cap is €7000 a month (€10000 for VIP players). Payouts higher than €2300 require an online verification process, where you may be asked to provide necessary documents. You can send the required documents in scanned or picture form through email, fax or by post.
Once you complete the procedure, your transaction status will change to “Awaiting Process”. The processing time for withdrawals is 48 hours’, during which you can cancel your withdrawal request by clicking on the “Pending Cashout” button on your left, and then “Cancel Cash out”. The transaction status change to “Processing” after 48 hours and is processed within 24 hours.
Depending on the kind of payment method, you can expect your money to be credited within 3-5 days. In case you choose e-wallets and online payment services like Neteller, ClickandBuy, and EcoCard you can get your money immediately. All payments are processed by Aspire Global International LTD.
Customer services are provided through an interactive live chat session, powered by LivePerson (UK) Ltd. The link to the chat can easily be found under “SUPPORT” button. The availability of customer service is pretty charming, and you can expect a response within a few minutes. A pop-up opens-up asking your name and the main body of the query, in a simple layout. You can directly print or save this chat easily but unfortunately, you can’t introduce any attachments. In case you have to attach additional files, you have to do so through email, fax or by post. The office hours for the online casino is between 8 AM to 1 AM CET, seven days a week. Email response time on average is between 1-3 days. For solving any minor issues, the live chat is the best option.
Check it out for yourself!
Player feedback and rating on Jackie Jackpot
“Easily the worst new casino I've tried this year. Tried to contact their support for weeks without any success. Are they for real? Have a winning I cannot withdraw. What to do? ”
- Software [5/10]
- Bonuses [5/10]
- Look & Feel [5/10]
- Game Variety [6/10]
- Deposit/Withdrawal [1/10]
- Customer support [1/10]
- Anna S's Overall Rating [3.83/10]