Published inJuly 2021
Support service[email protected]
Pros and cons
- Wide range of daily promotions
- Massive games portfolio
- Superb VIP program
- UK players might not be accepted
- High wagering requirements for spins
- No phone support
Our selected feature list
- Bonus Spins
- VIP program
- No cashback
- Cryptocurrencies accepted
- No registration bonus
- No wager-free offers
Jack 21 Casino at a Glance
Jack 21 and its sister site Royal Rabbit joined to become Cabarino.
Jack 21 Casino brings a bit of style and class to the online gambling scene. Forget about cartoons here, as the design of the site is bound to appeal to those players looking for some serious gaming.
And serious gaming it is, as Jack 21 Casino packs more than 2,800 various gaming options, including slot games, jackpot games, RNG card and table games and live casino games. What makes this casino excel though is its wide range of promotions, with a deal available every day of the week.
You can also expect to find the most popular software game developers on the market, including the likes of NetEnt, Yggdrasil Gaming and Microgaming amongst others. And on top of that, the best payment methods.
Since this is a multilingual casino site, you can also enjoy 24/7 customer support available at your beck and call and stellar service.
If you are as impressed as we are, keep on reading to learn more about Jack 21 Casino.
Jack 21 Casino Welcome bonus
Jack 21 Casino has prepared a nifty hybrid welcome bonus offer designed to please both free spins fans and those who prefer a match deposit bonus. You also have the option to choose whether to use your bonus on the standard casino games or regularly live casino games.
Simply sign up for a Jack 21 Casino account, make a minimum deposit of €10 or more and pick how to spend your bonus to claim:
First deposit120% Bonus up to €360 + 50 Free Spins
The free spins can be played on slot games Northern Sky, Sahara Nights or The Golden Owl of Athena. These spins are activated right away. Please read the terms and conditions carefully before signing up and making a deposit.
- Minimum deposit: €10
- Wagering requirements: 30x for the bonus cash // 50x for the free spins
Relevant T&Cs: The bonus is valid for seven days. A maximum bet of €5 applies when wagering bonus money. Various game contributions and game exemptions apply. Please read the terms and conditions and gamble responsibly.
Other Jack 21 Casino Bonuses and Promotions
There are also plenty of promotions running throughout the week to quench your thirst for superb bonuses, including:
Live Casino Night
Every Wednesday, log into your account after 17:00 to receive 10% cashback on your net losses. The cashback comes with no wagering requirements attached. Other terms and conditions apply.
Monday Magic Bonus
Beat the Monday blues with an unlimited 40% reload bonus up to €200. Make a minimum deposit of €10 and you can claim this bonus an unlimited number of times on the day. The bonus comes with a 30x wagering requirement. Other terms apply.
Deposit €20 or more on Thursdays to claim 50 free spins on slot games Northern Sky, Sahara Nights or The Golden Owl of Athena. You can claim this offer numerous times during the day. Winnings from the free spins come with a 50x wagering requirement.
The Club 21
Jack 21’s private club is designed to pamper its VIP players. To become a VIP player, you either need to be very loyal to the brand or be a big stack player. In either case, you will be contacted by a member of the VIP team to join the club.
You can expect exclusive bonus offers, a personal account manager at your beck and call and express withdrawals.
1st Class Treatment
When you become a loyal Jack 21 Casino player, you get upgraded every month with special rewards. The casino is due to open a special gift shop for its most loyal players and handing out special bonuses and cash rewards.
All you have to do is to log in to your account on a regular basis, claim your First Class Monthly Gift, make a deposit and enjoy your favourite games.
Jack 21 Casino Withdrawal Review
The minimum withdrawal amount at Jack 21 Casino is €20. Once your account has been fully verified, withdrawals can take up to five banking days for the funds to be released and an additional three to five working days for the amount to reach your bank account.
You can request withdrawals via numerous ways, including Visa and Mastercard, bank transfers and e-wallet options Skrill, Neteller, Zimpler and ecoPayz. Canadian players can also opt for Astropay, Flexepin as well as Interac to cash out.
There are no fees or surcharges applied to withdrawal requests.
- Standard currencies accepted: EUR, USD, AUD, MXN, BRL, CAD and GBP
- Cryptocurrencies accepted: NA
- Minimum deposit: €10
- Minimum withdrawal amount: €20
Deposits & Withdrawal Methods available at Jack 21 Casino
You also have plenty of casino payment methods available to you to make deposits and request withdrawals.
You can opt for various bank debit and credit cards, e-wallet options including Zimpler, ecoPayz, Neteller and Skrill, and prepaid vouchers such as Paysafecards. There are various payment methods available to different markets. If in doubt, please contact the customer support team.
The minimum deposit amount is €10 which also helps you attain the welcome deposit bonus offer. The minimum withdrawal amount is €20. All deposits are processed instantly, while withdrawals can take between three and five working days to be processed and released. No fees or surcharges apply to either deposits or withdrawals.
Play 2,800+ Jack 21 Casino Games
With more than 2,800 various gaming options under its belt, Jack 21 Casino has done a stellar job at making sure that the games are organised and presented in a way that the games are evenly spaced out without being crammed together.
You can see games by categories, including Popular, New, Table Games, Slots, Favourites and All Games. You also have a search tab and the option to browse games by software game developers.
The game cards are all presented with titles as well as the software game developer clearly listed underneath, though we must admit that we found that font size to be somewhat on the smaller side.
Like most online casinos featured at NewCasinos, the biggest chunk of the game library is made up of online slot games. You can find all the popular classics by the likes of Play ‘n GO, NetEnt and Pragmatic Play amongst others.
Amongst some of the hottest games on offer, there is Buffalo Hold and Win, Book of Dead, Blood Suckers, Wings of Riches and Pearl of the Orient.
When it comes to jackpot games, you need to know what to look for as there is no assigned category. We can attest that there is a mix of daily drops and wins supplied by Pragmatic Play as well as a small range of progressive jackpots.
These include Mega Moolah and Mega Joker. This is not ideal. Casinos should be highlighting the games that come with jackpot prizes. This also includes daily drops and wins. Without clear signalling, players might miss out on the chance of becoming instant millionaires.
Live casino fans can find a mix of RNG card and table games as well as live casino games under the Live section. This can be a little confusing especially if you are looking specifically for live titles. We were also confused to find that NetEnt Live dealer games were still being listed, even though they ceased operations and handed everything over to Evolution Gaming in December of 2020.
Regardless of this niggling fact, you can find live games by Ezguri, Betgames and Evolution Gaming.
This also means that you can find plenty of variants of games such as live blackjack, live roulette and live baccarat. With Betgames on board, you can also bet on lotto and dice games.
In addition to these, you can also join live games such as Gonzo’s Treasure Hunt, War of Bets, Wheel of Fortune, Deal or No Deal Live, Dream Catcher and Monopoly Live.
Software Developers found at Jack 21 Casino
Jack 21 Casino works with a great selection of software game developers designed to boost your online gambling experience.
You can find games by the likes of NetEnt, Pragmatic Play, Big Time Gaming, Asia Gaming, 1 x2 Games, BF Games, Betgames, Betixon, Blueprint Gaming, Habanero, Gameart, Yggdrasil Gaming, Betsoft, Booming Games, Fugaso, Elk Studios, Evolution Gaming, Endorphina and Microgaming amongst others.
Look & Feel of Jack 21 Casino
We quite like the design and feel of Jack 21. It never feels bulked up and almost feels lightweight. The menus have been kept very simple for easy navigation.
The fact that there are only three menu items is also a good testament to them trying to keep things simple. In fact, you can only browse to Casino, Live Casino and Promotions from the top menu. That’s it.
On mobile, the site also works well. We found the live chat function was very responsive across a range of mobile devices without any lags.
It is clear that a lot of thought has been put into ensuring the site is as user-friendly as possible without complicating things.
Licences & Restricted Countries
Jack 21 Casino is licensed and regulated by the Curacao Gambling Board Commission. Though we are not quite big fans of Curacao-licensed online casinos, this casino has met all safety and security features. You might still not be able to sign up for this casino if you are based in a restricted country. Check the below list to see if your country is on the list.
Restricted countries: The United Kingdom and Northern Ireland, the United States of America, the Czech Republic, Bosnia and Herzegovina, Australia, Albania, Israel, Turkey, Slovenia, Peru, Montenegro, Japan, the Philippines, Belarus, Azerbaijan and Switzerland amongst others. Please check beforehand if your country is on the restricted list.
Jack 21 Casino has a dedicated FAQs page that covers topics such as account registrations, deposits and withdrawals, bonuses and games.
If you still need to get in touch with a member of the customer support team, you can do so 24/7 as follows:
- Support Languages: English, French, Spanish, Russian, Portuguese, Ukrainian and Azerbaijani.
- Opening hours: 24 hours a day, 7 days a week
- Phone: NA
- Live Chat: Yes
- Email for general queries: [email protected]
Compare Jack 21 Casino to your Favourite Casino
Jack 21 Casino ticks all the right boxes in terms of entertainment, promotions and welcome offers. Since it is a Curacao-licensed online casino, some players might not be able to sign up and play here.
If you still would like to find a similar bonus or games library, you can use our comparison tool to help you do just that. And that’s not all! You can use the tool to find thrilling new bonuses, software game developers and more.
You only need to compare casinos and tick all the relevant options and specifications to get started. The tool will do the rest.
Jack 21 Casino FAQs
1. Does Jack 21 run a loyalty scheme?
Yes. In addition to the VIP program, players can claim special rewards every month. All you have to do is to log into your account, claim your First Class Monthly Gift, complete your deposit and play your games.
2. Does Jack 21 casino run live casino games?
Yes. You can find top games by the likes of Evolution Gaming, Ezugi and Betgames. These include live blackjack, live baccarat, live poker, live roulette as well as live game shows.
3. Does Jack 21 Casino welcome players from the United Kingdom?
No. Since Jack 21 Casino does not have a UK licence, it is unable to welcome players from the United Kingdom and Northern Ireland.
4. What is the minimum deposit and withdrawal amount at Jack 21 Casino?
You can get started at Jack 21 for as little as €10. The minimum withdrawal amount is €20.
5. Does Jack 21 Casino run progressive jackpots?
Besides a wide range of daily drops and wins, you can find progressive jackpots such as Mega Moolah and Mega Joker.